SALES TAX COMPLIANCE SPECIALIST-2

Cary Consolidated Accounting Office

Location: 222 Gregson Drive, Cary, North Carolina 27511

 

Core Responsibilities:

• Ensure compliance with Federal and State Tax regulations.
• Support dealership and accounting staff with the use of the ECMS/TTR system.

Specific Responsibilities:

• Perform weekly audits of all new customers added and labeled tax exempt in Reynolds and Reynolds.
• Communicate with Parts and Service Managers all customers who have not yet submitted the Sales Tax Exemption Certificates in ECMS/TTR
• Maintain access levels in ECMS/TTR for both dealership and accounting employees.
• Perform verification process of tax-exempt certificates for customers filing in required states.
• Notify Parts and Service Managers of any upcoming expiring certificates if the customer has not responded with updated information
• Train necessary dealership and accounting staff members on ECMS/TTR website.
• Expand ECMS/TTR program throughout Hendrick Automotive Group for Federal Tax W-9 Taxpayer Identification and Certification documentation
• Other duties and projects as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Verbal and Writing Ability:

Ability to communicate with CCAO and dealership employees courteously, efficiently, and professionally.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing, Spreadsheet and Accounting software.

Environment Demands:

Duties are performed primarily at a desk in an office setting.  Work includes management responsibilities and interaction with CCAO and dealership employees. 

Physical Demands:

The Sales Tax Compliance Specialist is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Collects and researches data.
• Problem Solving - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
• Adaptability - Changes approach or method to best fit the situation.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Judgment - Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Planning/Organizing - Uses time efficiently; sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

• Quantity - Meets productivity standards; Strives to increase productivity.

NOTE:  This job description in no way states or implies that these are the only duties and responsibilities to be performed by this emplo