Staff Software Engineer (Hybrid-Acton, MA)

Job Description

As a Staff Software Engineer - (SRE)- Site Reliability Engineering at Insulet, you will play a critical role in architecting, implementing, and maintaining highly available and scalable infrastructure and systems. You will lead a team of SRE engineers, driving best practices, develop a culture of automation, and ensuring the reliability of our services. This role requires a hands-on approach to solving complex technical challenges while providing technical leadership to the team.

Responsibilities:

• Provide technical guidance and mentorship to the SRE team.

• Drive the implementation of best practices in reliability, scalability, and performance.

• Lead by example, demonstrating excellence in technical skills and problem-solving.

• Collaborate with cross-functional teams to design scalable, resilient, and efficient systems.

• Architect and implement infrastructure solutions that meet the requirements of high availability and performance.

• Drive the adoption of modern technologies and tools to improve system reliability and efficiency.

• Develop and maintain automation tools for provisioning, deployment, and monitoring.

• Automate routine tasks to improve operational efficiency and reduce manual intervention.

• Design and implement monitoring solutions to proactively identify issues and prevent service disruptions.

• Lead incident response efforts, conducting post-mortem analysis, and implementing measures to prevent recurrence.

• Develop & Automate runbooks and playbooks to streamline incident resolution processes.

• Conduct capacity planning exercises to ensure systems can handle current and future loads.

• Identify performance bottlenecks and optimize system performance through tuning and optimization efforts.

• Collaborate with development teams to design and implement scalable architectures.

• Document system architectures, configurations, and procedures.

• Promote knowledge sharing within the team through technical presentations, workshops, and documentation.

Education and Experience:

• Bachelor’s in computer science, Engineering, or a related field.

• 9+ years of experience in the field including 5+ Site Reliability Engineering, DevOps, or a similar role.

• Proven experience architecting and managing highly available, scalable, and fault-tolerant systems.

• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP) and container orchestration technologies (e.g., Kubernetes).

• In-Depth knowledge of AWS services including VPC, Lambda, IAM, ELB, EC2, ECS, CloudWatch, API Gateway, S3, SQS, SNS, WAF, X-Ray, and Route53 or GCP services including VPC, Cloud Functions, IAM, Cloud Load Balancing, Compute Engine, Google Kubernetes Engine (GKE), Stackdriver, API Gateway, Cloud Storage, Pub/Sub, Firebase Cloud Messaging, Cloud Armor, Cloud Trace, Cloud DNS

• Experience with infrastructure as code tools such as Terraform, Ansible, or similar.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and leadership skills, with the ability to collaborate effectively with cross-functional teams.

• Experience leading and mentoring engineering teams is highly desirable.

   Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod® Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the disposable and waterproof Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s latest innovation, the Omnipod® 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

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