PATIENT FOOD SERVICE COORDINATOR - HCA KANSAS CITY MARKET & OVERLAND PARK REGIONAL

• We are hiring immediately for a Patient Food Services Coordinator.

 

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

 

 

Job Summary

Patient Food Service Coordinator oversees the daily operations of the patient services department, ensuring the delivery of high-quality care and administrative support. This role involves supervising staff, resolving patient concerns, coordinating with clinical teams, and maintaining compliance with healthcare regulations. This role will support the following hospitals:Research Centerpoint, Overland Park, Menorah and Lee's Summit.

 

Key Responsibilities:

• Operational Oversight

  • Supervise and coordinate daily activities of the patient services team.
  • Ensure smooth patient admissions, discharges, and transfers.
  • Monitor patient satisfaction and implement service improvements.

• Staff Management

  • Hire, train, and evaluate patient services staff.
  • Conduct regular team meetings and provide ongoing coaching.
  • Develop staff schedules and manage coverage for all shifts.

• Patient Relations

  • Address and resolve patient complaints and concerns promptly.
  • Serve as a liaison between patients, families, and hospital departments.
  • Promote a patient-centered culture focused on empathy and responsiveness.

• Compliance & Quality Assurance

  • Ensure adherence to hospital policies and healthcare regulations.
  • Maintain accurate records and generate reports on patient services.
  • Participate in audits and implement corrective actions as needed.

• Collaboration

  • Work closely with clinical and administrative teams to coordinate care.
  • Support strategic initiatives to enhance patient experience.
  • Participate in cross-functional committees and improvement projects.

Preferred Qualifications:

• Strong knowledge of healthcare regulations and patient care standards.
• Excellent communication, leadership, and conflict resolution skills.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience