Operations Associate - AI Audio Campaign Management

About the role

We are seeking an energetic Operations Associate to join our New York City team. In this role, you will be responsible for overseeing the full lifecycle of audio and video advertising campaigns, from planning, to creative asset creation, execution and reporting. You will also create and manage high volumes of AI media content and help build the production infrastructure of the future.

The ideal candidate thrives in a fast-paced environment, possesses exceptional organizational skills, and has a strong background in digital media advertising. If you are a self-starter, curious to learn about a brand new industry - AI content creation - this role if for you! The position comes with high expectations but also incredible growth potential.

About AudioStack 🦜

AudioStack is the world’s most powerful AI audio production infrastructure. If you are passionate about the Voice & Audio markets (think audio for advertising, dynamic content and podcasting) and Artificial Intelligence - this is the job for you!

We are an Audio-As-A-Service, API-first Infrastructure company with the aim of democratizing the way audio is produced globally. Join an ambitious company with a strong international team, with offices in London, Barcelona and New York.

AudioStack has the biggest selection of text-to-speech, speech-to-speech and voice- cloning solutions in the market and is constantly expanding and improving our selection for our customers. Reporting directly to our COO in New York, you will own the processes for evaluating, integrating and automating these processes. You'll also take a key role in developing our product and customer analytics at AudioStack. You will be working as part of our international Operations team working closely with our Creative Ops, Sales, Product and Leadership teams to ensure we are best in the industry.

What you will do

• Manage dynamic audio and video advertising campaigns from conception to completion
• Develop comprehensive campaign plans with clear timelines, deliverables, and KPIs
• Lead audio and video asset creation, QA, management, and optimization
• Execute campaigns with precision across various platforms and channels
• Monitor campaign performance and make real-time optimizations
• Generate detailed reports on campaign metrics and ROI
• Process accurate and timely billing for all client accounts
• Collaborate closely with the North America sales team to ensure client expectations are met or exceeded
• Represent the company at client meetings and industry events
• Maintain organized records of all campaign materials and client communications
• Manage demo accounts (creative, users, maintenance)
• Curate AudioStack's voice and music libraries

Requirements

• Minimum 3 years of experience in digital media ad campaign management (DSP, SSP, publishers, third-party tracking, creative and media agencies, brands)
• Very strong bias on delivery and getting things done on time
• Passion for audio production (music, narration, advertising, podcasts)
• Strong understanding of the digital advertising ecosystem and industry best practices
• Exceptional interpersonal and communication skills
• Proven ability to handle multiple projects simultaneously with short timelines
• Meticulous attention to detail in all aspects of work
• Demonstrated experience working with audio content and sound production
• Capability to manage and optimize large volumes of audio assets for campaigns
• Willingness to take on tedious and repetitive tasks, including extensive Excel work
• Proactive, solution-oriented approach to problem-solving
• Adaptability and enthusiasm for learning at a rapid pace
• Creative mindset with the ability to contribute innovative ideas
• Bachelor's degree in marketing, communications, or related field (preferred)
• Creator or media production background is a plus (Youtube, TikTok, IG, etc.)
• Ad creation background is a plus

Benefits

• Comprehensive benefits package (healthcare, 401k, etc.)
• Hybrid or flexible work arrangements with 3 days in the office per week.
• Professional development allowances
• Stock Options (subject to performance and time served)
• The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognized backgrounds
• Be part of a great story: we are making audio scalable for the first time in history
• Great Learning & Development opportunities, such as our biweekly journal club - state-of-the-art papers or Friday wins, a proactive meeting to celebrate shipping of new softw