Server - Part Time

Description

REPORTS TO: Dining Room/Food & Beverage Manager

The purpose of this job description is to communicate the responsibilities and duties associated with the position of SERVER. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB SUMMARY

The primary responsibilities a competent Restaurant Server to take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing customers with a memorable experience.

WAGE/HOUR STATUS

Non-exempt (eligible for overtime)

DUTIES AND RESPONSIBILITIES

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take/serve orders and answer questions or make recommendations for other products
• Collaborate with other restaurant servers and kitchen staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment
• Promote dedication from customers

Requirements

QUALIFICATIONS

• Proven restaurant serving or waitering experience
• Customer-oriented approach and patience
• Problem solving and decision making skills
• Hands on experience in cashier duties
• Excellent people skills
• Responsible and trustworthy
• Must meet all physical requirements and be able to take direction.
• Attention to cleanliness and safety

Equipment Requirement:

Mops, brooms, vacuum cleaner, window squeegee, scrubber, step stool, small ladder, screwdriver, and other miscellaneous hand tools. Is required to wear gloves as tasks dictate.

Work Hours:

Minimum of 40 hours per week. Weekly schedule may change as required. Must be able to work weekends.

Equipment:

• An employee in this position must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
• Restaurant point of sale system, calculator, adding machine, coffee, juice, iced tea and soda machines.

PHYSICAL REQUIREMENTS

Constant need (66% to 100% of the time) to be on feet.

Have constant need (66% to 100% of the time) to perform the following physical activities:

Bend/Stoop/Squat - Perform routine cleaning; pick up debris

Climb Stairs - Routine cleaning duties require, access to stair wells of a 10-story building.

Push or Pull - Move light furniture, appliances, open and close doors, etc.

Reach Above Shoulder - Perform routine cleaning duties

Climb Ladders - Perform routine cleaning duties

Grasp/Grip/Turning - Handle cleaning tools and equipment

Finger Dexterity - Handle cleaning tools and equipment

Lifting/carrying (cleaning supplies, vacuum, step stool, etc.):

50 lbs. – 75 lbs. Rare need (less than 1% of the time)

25 lbs. – 50 lbs. Occasional need (1% to 33% of the time)

1 lb. – 25 lbs. Constant need (66% to 100% of the time)

Required to handle cleaning chemicals. Certain cleaning chemicals may require pre-mixing.

VISION REQUIREMENTS

• Constant need (66% to 100% of the time) to observe areas needing attention/correction. Read cautionary labels; respond to written instructions from staff.
• Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach. Observe and assist maintenance; observe problems throughout hotel.

HEARING REQUIREMENTS

• Essential. Frequent need (100% of the time) to receive instructions from residential management. Written instructions should be acceptable.

SPEAKING REQUIREMENTS

• Constant need (66% to 100% of the time) to verbally communicate with staff and guests.