Jobs and Careers

Administrative Assistant - (ZR_24597_JOB)

UKRemotepart_timeVerifiedPosted 26 Jun 2025

About the role

This is a remote position.

Work Schedule: Monday - Friday 10AM-3PM UK time with 1-hour unpaid break

Role Overview
We are a UK-based accounting and advisory firm seeking a highly organized and detail-oriented Administrative Assistant to support our bookkeeping team on a dedicated client account. You will act as a vital link between the client, their customers and suppliers, and our internal bookkeeping teams.

Key Responsibilities

Manage the client’s accounts inbox daily: triage, forward, respond, and flag important items.
Communicate with clients via phone and email to collect documents, provide updates, and resolve queries.
Serve as the liaison between our UK-based and outsourced bookkeeping teams to ensure seamless workflows.
Review data and entries in Xero, generate reports, and provide requested client information.
File and organize documents in Dropbox following consistent naming conventions and folder structures.
Enter and maintain accurate records in the custom landlord CRM system by following documented procedures.
Escalate any issues or deviations from established processes for timely resolution.

Requirements

Strong written and verbal English communication skills – professional, clear, and client-friendly.
Proven experience in administrative support, particularly with inbox and document management.
Comfortable making client calls using VOIP systems.
Familiarity with Xero or other cloud-based accounting software is ideal.
Tech-savvy and quick to learn new platforms (Dropbox, CRM, task management tools).
Exceptionally detail-oriented, well-organised, and reliable, especially with recurring tasks.
Able to work independently in a remote setting with excellent follow-up and communication skills.