Solution Delivery Manager (Contract)

Qualifications: 

• 8+ years of progressive Solution Delivery Management experience or in a related field 
• Bachelor’s Degree or equivalent experience
• Deep knowledge of Agile and primary frameworks of Scrum, Kanban, XP, and SAFe.
• Deep knowledge of the agile software development and delivery life cycle including product ownership, workflow management, lean, and overall systems thinking.
• Servant Leadership: Motivated by other’s success without seeking credit.  Influences decisions through supportive leadership as opposed to management.
• Pragmatism: Addresses problems or difficult situations by focusing on practical approaches.  Operates successfully in the ‘grey’ area, demonstrating ownership and providing direction even if it leads to a less than ideal outcome.   
• Growth Mindset: Open to trying new things that you disagree with.  Has the courage to give constructive feedback and embraces the approach of strong opinions weakly held.   
• Optimistic: Demonstrates a positive mental attitude.  Operates from a place of having confidence in success rather than a fear of failure.   
• Strategic Mindset: Understands the whole system, optimizes for effectiveness over efficiency and helps others to see the big picture.   
• Trust/Integrity: Builds trust through honesty, reliability, and authenticity.  Extends trust to others as a default.  Adapts to change and is honest about mistakes.  Takes a tough, principled approach even if it’s unpopular.   
• Resiliency: Seeks to discover new ways of problem solving despite obstacles and setbacks through passion and perseverance.   
  Emotional Intelligence: Identifies and manages one’s own emotions, as well as the emotions of others.  Ability to de-escalate challenging situations and avoid operating in extremes.   
• Flexibility/Adaptability: Handles multiple demands, shifting priorities, and rapid change.  Adapts strategies and tactics to fit fluid circumstances.  Works collaboratively to get things done and owns accountability for the outcome.   
• Coaching mindset: Acknowledges people’s strengths and accomplishments.  Leveraging a foundation of trust, can identify areas for improvement and provide real-time feedback and coaching.   
• Change Agent: Recognizes the need for change and removes barriers.  Promotes and supports new ways of doing work.  Knows what can and can’t control or influence and where to allocate time for each.   
• Communication: Listens well; seeks mutual understanding and welcomes the sharing of information fully.  Fosters open communication and is receptive to bad news as well as good.   
• Conflict Management:  Recognizes when conflict arises and applies strategies for engaging and diffusing.  Works to reach a favorable outcome through coaching, healthy conflict, and leadership.  
• Negotiation: Utilizes experience, business, and leadership acumen to propose options in response to a request for the best possible outcome for all.   
• Consultancy: Viewed as a trusted senior advisor with clients.  Demonstrates ability to understand business and technical requirements to drive successful delivery outcomes in response to project escalations.

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current hourly rate range for this position is $55-$65 per hour. Actual hourly rate will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

Solution Delivery Manager

Contract

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our