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Strategic Account Executive/Construction Project Manager

Mantis Innovation
United Statesfull_timeVerifiedPosted 30 Jul 2024

About the role

Mantis Innovation is a leading facility performance consultant and project delivery engine that delivers smart, sustainable solutions that improve facility performance and unlock operational efficiencies. We serve over 70% of what a building owner/operator spends on their buildings inside and out, including the building envelope, pavements, mechanical systems, lighting, energy procurement, and technology ecosystem. Our company delivers custom outcomes for our clients that reduce operating costs, flatten capital spending, reduce carbon emissions, and drive sustainability ambition.
*ARE YOU SOMEONE WHO HAS WORKED THEIR WAY THRU COMMERICIAL PROJECT MANAGEMENT INTO ACCOUNT EXECUTIVE WORK? *DO YOU HAVE A SOLUTION BASED APPROACH WHEN WORKING WITH CLIENTS?*IS COMMERICAL ROOFING OR CIVIL ENGINEERING (PAVEMENT, WALLS, ETC) YOUR JAM?
If you said yes to any of these WE WANT TO HEAR FROM YOU!

GENERAL PURPOSE:  The Strategic Account Executive is tasked with growing and strengthening existing client relationships.  This position will focus on account retention, growth, networking, and project management responsibilities. This is a multi-faceted position that encompasses multiple priorities and tasks. You will be the primary point of contact for your existing and newly developed accounts as well as the communication point between your customer, project manager and other internal and external stakeholders. During a customer project, you will help organize and support the project manager by helping set up and initialize the project and working as the client’s main contact working within respective Mantis and client teams to exceed expectations and ensure successful project delivery. In addition to being a part of the Strategic Account Management side of things, you will also be involved in Project Management. The Senior Project Manager serves as the primary day-to-day manager for contract/project performance on one or more Mantis projects.  Responsible for high quality/high performance project delivery which meets or exceeds the requirements of the contract agreement between Mantis and the client in a professional, safe, and financially viable manner.  Meets all professional and legal requirements for performing the work assigned. 
ESSENTIAL FUNCTIONS: KEY RESPONSIBILITY: Strategic Account Executive * Meeting and exceeding the current portfolio of clients’ expectations through superior client service, on-time delivery, and a collaborative approach to problem solving. *Securing repeat business with existing clients to meet and exceed sales goals.*Actively manage opportunities in Salesforce for accuracy and completeness.*Partnering with Business Development Managers (Hunters) to close new bookings and transitioning new clients from Business Development Managers to the CSM team. *Actively preventing retention opportunities from going dormant.  Opportunities that are deemed dormant will be returned to the general pool.* Maintain, develop and expand relationships with existing clients to maintain continuity and grow our revenue and scope of work annually*Support and organize projects with Project Managers, if applicable, and maintain POC for customer during the entire project*Achieve or exceed monthly and quarterly Key Performance Indicators (KPI’s)*Become the primary POC for the client, working within their team and ours to exceed expectations and ensure successful project delivery* Help resolve problems, including invoicing or billing issues, as customer POC*Interact with internal team members including sales support, marketing, other client success managers, business development managers, project managers, program managers, subject matter experts, and senior management as needed
KEY RESPONSIBILITY: Project Management *Manage multiple projects at various phases and in various locations, from project identification through design, planning, client approval, and financial closeout.*Demonstrate full accountability for “cradle to grave” management of projects.*Lead project teams consisting of architects, design engineers, general and specialty contractors, property management, operating engineers, environmental consultants, client project management team, client security, and client technology teams.*Creates and executes project and delivery schedules and revises as appropriate to meet changing needs and requirements.*Identifies resources needed and assigns individual responsibilities to members of the project team.*Manages day-to-day operational aspects of a project and scope.*Identify upsell opportunities and work with Account Managers to sell. KEY RESPONSIBILITY: Project Administration * Works with Project Accountant to ensure appropriate revenue recogniti

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Company

Mantis Innovation

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