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BD

Analyst, Customer Program (hybrid)

BD
San Antonio, United Statesfull_timeVerifiedPosted 27 Feb 2025

About the role

Job Description Summary

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Job Overview

This position supports Fees and Incentives Programs for all US region business segments.

Responsibilities

  • Responsible for the proper evaluation and interpretation of contracts to ensure payments are made accurately and timely per the terms and conditions of the contracts.

  • Ensure timely execution of fee and incentives and provide clear and open communication to Offer Development, Commercial Integrator, Business Unit, and SCVP

  • Work cross functionally with internal customers in Offer Development, Sales team, BU, Accounts Payable and SCG to provide review and resolution of contract eligibility or rebate issues.

  • Responsible for the analysis and resolution of disputed Fees and Incentives

  • Develop variance analysis reporting to identify material fluctuations in sales at the customer and/or material level to understand drivers and ensure data is accurate and payment of fees is appropriate.

  • Collaborate with Offer development team to initiate business process continuous improvement activities, conduct root cause analysis, determine error prevention solutions, and validate previous or current payments.

  • Maintain system and tracking logs for contracts and payments for review by fellow analyst and management.

  • Assist with annual financial budget, quarterly financial projections, and accruals for Fees and incentive to ensure appropriate reserves are reflected on financial statements.

  • Effectively collaborate with key stakeholders (internally and externally); build and maintain strong cross-functional business partner relationships.

  • Collaborate with IT partners and support technology advancements through automation and related reporting tools.

  • Utilize business acumen to think critically and apply an analytical approach to resolving issues.

  • Provide Ad-hoc reporting to key business partners and sales team.

Education

  • BA/BS degree required (strong preference for Finance, Business Analytics, Statistics, Math and Information Systems)

Experience

  • 1-3 years demonstrated analysis experience in Contracts Operations or Finance

  • Understanding of commercial contract development and management

  • Ability to act with speed, agility, and accountability to drive desirable outcomes.

  • Ability to work in an evolving organization undergoing significant change

  • Highly analytical problem solver with solid business acumen

  • Ability to engage with key business partners to evaluate key drivers and analytics to assist in development of clear strategic recommendations and anticipate business needs.

  • Ability to articulate complex concepts and solutions in a clear, understandable way.

  • Advanced working knowledge in Excel required

  • Database (i.e. Access, SQL, Oracle) & Data Mining tool experience preferred

  • Proficient in Microsoft Power BI & SAP BI/BW in the context of reporting preferred

Key Competencies

  • Customer Focus

  • Process Effectiveness

  • Dealing with Ambiguity

  • Nimble

  • Teamwork

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employmen

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BD

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