Health and Benefits HR Technology Consultant

Company:

Mercer

Description:

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating exciting and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client’s current and future needs through a lens of innovation and impact and every idea and solution we offer.

Health and Benefits HR Technology Consultant

What can you expect?

The Mercer Health and Benefit Midmarket Human Resources Technology Consultant (HR Tech Consultant) is the primary client and vendor-facing representative for Mercer Health and Benefit's Midmarket segment. This person will collaborate with prospects, clients, technology vendors, and account teams. This role demands an attitude of service and an ability to communicate in a constructive, collaborative way with co-workers who may or may not be highly technical.

The HR Tech Consultant will assist employers with the HR Technology and outsourcing that enables their organizations to thrive. This person will provide vendor-neutral, objective consultation to employers with 100-to-5,000 employees to help them align with technology systems that support their business.

What’s in it for you?

• As the global leader in health and benefits, you will work with some of the biggest and most prestigious companies you know and love, delivering innovative solutions that provides solutions for our clients and their employees
• You’ll be part of a firm that is well-respected and work for an organization that has been named by Vault.com as the #1 Human Resources consulting firm 16 consecutive years in a row
• As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets - benefits coverage starting Day 1
• In addition, Mercer has other benefits and discounts on products and services, and more

We will count on you to:

• Develop a clear understanding of client’s objectives and desires related to the human resources, payroll and/or benefits management solutions (i.e., benefits administration, payroll, HCM, etc.)
• Excel at drawing out the client’s strategic expectations and technical requirements and connecting those to the vendor’s capabilities, limitations, and technical functionality
• Provide ongoing consultation to clients and account teams during HR Technology vendor selection or implementation
• Lead HR Technology and outsourcing engagements for clients and prospects
• Gather and maintain market intelligence on leading HR technology vendors and their solutions as well as the integration possibilities
• Triage the appropriate internal/external resources to execute HR technology requests and oversee (but not directly lead) marketing efforts
• Manage multiple projects at once while delivering superior service
• Speak in front of small and large groupings

What you need to have:

• Bachelor’s degree
• Minimum of 10 years of demonstrated experience in benefits technology and/or HCM
• Professional experience and knowledge of Payroll, HR, and/or Benefits procedures, business protocol and practices, web-based software applications, and systems integration
• Experience evaluating, selecting, and implementing HR technology solutions
• Experience in leading and managing groups of people in a project environment
• Demonstrated ability to communicate project goals and objectives, project status, and deliverables with team members and management, including senior executives as needed
• Strong verbal and written communication skills, including ability to clearly document processes
• Ability to express complex technical concepts effectively, both verbally and written
• Ability to resolve critical project issues and find amiable solutions for all parties, protecting client’s interests and timelines
• Strong time management, initiative, and interpersonal skills necessary
• Ability and willingness to travel for industry conferences (projected travel 10-15%)

What makes you a stand out?

• Industry or technology certifications such as PHR, CEBS or CPP preferred
• Advanced user of Microsoft Excel. Strong experience with PowerPoint preferred

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and