Business Function Quality Control, Vice President

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in quality control, risk assurance and stakeholder management to  Transformation Program Execution Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Business and Function Quality Control (BFQC) role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized authority for an area within the business. Requires risk and control awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through assessment of complex deliverables. Provides advice and counsel related to the regulatory commitments of the business. Work impacts various businesses, which eventually affects the overall performance and effectiveness of Citi’s regulatory commitments.

What you’ll do

• Responsible for quality control and assurance assessments of multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.

• Establishes quality control process of attributes to ensure proper calculation and control.

• Works closely with business partners on findings and makes recommendations on improving practices.

• Recommends procedural implementation and risk management process with Regulatory Business Commitment Milestone (RBCM) Teams.

• Examines procedures for consistency and gaps relative to regulatory commitments in addition to impacts on customer experience.

• Conducts internal testing of RBCMs.

• Monitors exceptions within RBCMs.

• Leverages data to examine impacts to regulatory commitments.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assesses RBCMs when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Relevant work experience in Business Risk & Controls.

• Experience in financial services.

• Consistently demonstrates clear and concise written and verbal communication skills.

• Effective organizational influencing skills required.

• Demonstrated ability to lead global team efforts.

• Excellent problem-solving skills.

• Ability to see the big pictures with high attention to critical details.

• Demonstrated ability to develop and implement strategy and process improvement initiatives.

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of risk and controls in a fast growing Transformation Program team. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and frien