Delivery Driver

Purpose of the Position:                                                                                                                                     
The Delivery Driver is responsible for completing assigned deliveries and pick up of merchandise. They are accountable for loading, driving and delivering products; serving as the main contact between the customer and the employer; and contacting prospective customers to make a sale. Ensure top service is provided to customers at business sites.

Essential Duties and Responsibilities:

• Drive standard route of up to 250 miles/day and deliver merchandise to customers in a timely manner
• Load and unload truck with materials for daily delivery route
• Scan all products on and off truck during daily loading, unloading and at all customer drop off/pick up sites
• Sell welding equipment, materials and supplies to customers using technical knowledge, advising and trouble-shooting problems
• Make/take telephone calls and create future orders for customer requests and coordinate delivery schedules
• May confer with customers to expedite or locate missing, misrouted, delayed or damaged merchandise
• Serve as a liaison to sales and other managers, reports on progress, communicates to appropriate personnel to enhance customer service/support
• Operate company vehicle in a professional, safe and courteous manner following all traffic rules
• Perform daily safety inspection on truck; check turn signals, tires, prepare and complete all DOT compliance paperwork
• Complete dock backings and tailgate backings for regular stops on route
• Unload items and process paper work at customer locations by having tickets signed and receiving of payment from time to time
• Ensure delivery of appropriate merchandise in accordance with customer invoices
• Checks empty cylinders and replace when needed at customer site
• Provide customer with receipt and/or credit form for merchandise to be delivered/returned
• Return credit merchandise with appropriate paperwork and inform appropriate personnel
• Sort through delivery tickets in preparation of next day’s route
• Double check barcodes, delivery tickets and payments received and forward to billing clerk
• Attend sales training and/or conferences as necessary

• Perform other job duties as assigned and fill in for other employees in their absence

• High School diploma or equivalency
• 2+ years of previous customer service experience required
• 3-5 years of truck driving experience desired
• Class A licensure with Hazmat and Air Brakes endorsements
• Basic knowledge of gases, cryogenics i.e. pressure and compatibility preferred
• Basic knowledge of welding and gases industry such as handling cylinders preferred
• Possess good reasoning skills, math aptitude, and the ability to make decisions based on facts and attain precise set limits
• Must be a team player with good communication and work well with other
• Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel
• Must be multitask oriented, organized, have high attention to detail, set priorities and meet deadlines and take pride in one’s work

• Safety gear such as steel toe boots, safety glasses, gloves and hard hat when appropriate
• Double axle truck with tailgate lift, 2 wheeler, handcarts and pallet jacks
• Company billing and order entry software, known as TIMS
• Various plant tools including but not limited to a scanner, ratchet straps, chains, boxes of wire, bung