Program Manager

Disclaimer: This is an evergreen job posting designed to connect with top talent for future opportunities. While this role is not actively hiring at the moment, we welcome applications to be considered for upcoming positions.
Please note: This posting represents an ongoing effort to establish our talent pipeline and community. It is not for an active or currently open role. Qualified applicants may be contacted when a relevant position becomes available.

 

What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Our knowledge through scale, deep understanding, and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

WHY JOIN HAYS?

Be part of the team

We’re driven to work hard but know when to have fun. We call it the Hays spirit. You’ll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself.

Feel set up to thrive

We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.

Go further in your career

Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance.

Work at the leading edge

Joining Hays means joining a business that’s going places. We’re transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be.

OUR VALUES

 

• Own the outcomes – establish and maintain long-term partnerships with clients, negotiate B2B contracts with integrity, and see initiatives through to delivery.
• Be better together – collaborate with the HAYS delivery team, share knowledge, and represent the organization at networking events to build stronger connections.
• Champion the customer – understand client needs, align solutions, and proactively drive value through cross-selling and strategic engagement.

Your new team

Join one of our key clients to lead all client account and service delivery on site in Fort Worth, TX 4x per week with monthly visits to Houston site, other travel when necessary. This client is a light industrial/manufacturing client with multiple locations across the US. This client opportunity in our MSP is a high-pace, customer centric environment where you will have an opportunity to drive great recruitment and account results while coaching and developing a high performing team.

Your new role:

• To lead and take full responsibility for the successful management of the client account and service delivery
• To achieve budget and growth on the client account by maximizing fees and recognizing opportunities
• Establish and develop key client relationships in line with the client’s contract plan by meeting with Key stakeholders on a weekly basis
• First point of escalation to resolve worker, supplier or hiring manager issues
• To maintain an effective partnership with the client and continually develop & sustain account initiatives including:
• Driving Continuous Improveme