Administrative Assistant - Enrollment and Engagement Services

Job Details

Level: EntryJob Location: High School - Orange, CA 92867Position Type: Full-time/ 12 monthsEducation Level: 4 Year DegreeTravel Percentage: NoneJob Shift: DayJob Category: Education

POSITION SUMMARY

As part of the Admissions team, the Administrative Assistant - Enrollment and Engagement Services will greet guests, maintain structure within the office, and keep up-to-date and accurate records of incoming Lancers.

Reports to: Director of Enrollment and Engagement Services

Supervises: None

ESSENTIAL DUTIES

• Welcoming guests of the Admissions office and directing families to the appropriate personnel within the department
• Coordinate logistics for meetings of the Enrollment and Engagement Services team
• Follow up on assigned calls for enrollment purposes of new and returning students
• Coordinate calendaring for teams under the Enrollment and Engagement Services department
• Support the Lancer store as needed
• Answer admissions phone calls, retrieve voicemail, determine the purpose of calls, and direct callers to the appropriate person or department
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable
• Answer questions about the school/basic Admissions process and provide callers with addresses, directions, and other information
• Keeping communication clear between various offices, including, but not limited to, the Business Office and Counseling Office
• Maintain data and information within School Systems as requested
• Collecting text and numerical data from the Application and PowerSchool systems to be entered into the appropriate documents and spreadsheets within time limits
• Streamlining processes and organizing multiple spreadsheets
• Keeping all data current and relevant
• Understand the inner workings of the current application platform and be able to manage all functions of the program
• Create all requisitions and purchase orders for the Admissions Office and reclassify debit card purchases
• Collecting event data and directing it to the School Administration for the following OLu events for current and prospective students:
  • Preview Day
  • Prospective Student Open House
  • Freshmen Registration Event - February
  • Freshman Registration Day March Event
  • Various other events

ADDITIONAL DUTIES

• All other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and competencies listed below represent the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

Education

Bachelor’s degree

Experience

• 1-2 years of experience in Data Entry, Customer Service, and/or as an Office Administrator; Christian School experience preferred

LICENSES, CERTIFICATES, AND CLEARANCE

• Cleared Background/Fingerprint check
• Valid CPR and First Aid certifications
• Cleared TB assessment
• Completion of Ministry Safe Training

KEY COMPETENCIES

Knowledge

• Knowledge of the effective use of a multi-line phone system
• Knowledge of proper business telephone etiquette; familiarity with the principles of public relations
• Knowledge of Customer Relationship Management Software, Project Management Software, Mac and PC programs, Google Suite, Excel, and Apple Keynote preferred
• Knowledge of secondary education goals, structures, administrative duties, and communication standards

Skills and Abilities

• Strong written and verbal communication skills
• Superior keyboard skills with a typing speed of 60 words per minute
• Accurate record-keeping skills
• Organizational skills
• Strong time management skills
• Ability to maintain calm composure in high-pressure or stressful situations
• Ability to understand, analyze, and streamline complex processes into streamlined documents
• Ability to represent the school credibly with a