Bartender - Sonesta Suites Scottsdale Gainey Ranch

Job Description Summary

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel.

Job Description

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta

     G.U.E.S.T. standards.

·    Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary.

·    Prepare all bar items and associated supplies, equipment, and materials.

·    Mix and serve alcoholic and nonalcoholic drinks to patrons of bar and proactively sells the pool area of the hotel, evening socials and Banquet events.   

·    Monitor area to ensure adequate supplies of beverage, napkins, condiments, etc. are available to serve all guests.

·    Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving sizes, and garnishment methods.

·    Perform cashier duties as required. Manage a bank of $300-$500.

·    Should have good knowledge of food and beverage menu and coordinate with Food & Beverage leader in daily/weekly drink specials and on-going promotions.

·    Responsible for answering all telephone calls and directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.

·    Ensure correct posting in POS system for communication to the service and kitchen.

·    Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.

·    Assist in packaging, pick-up and delivery of orders to guest rooms.       

·    Ensure procedures are followed to ensure the security and proper storage of beverage products, inventory, and equipment and to minimize waste.

·    Maintain clean, neat, and well-organized work and bar area; wip