Project Management Assistant, Eurofins Environment Testing, West Sacramento, CA

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

Eurofins Environment Testing is searching for a Project Management Assistant I in West Sacramento, CA.

The Project Management Assistant I (PMA I) supports the Project Management staff in servicing clients to meet the Client Service Organization mission.

Project Management Assistant I responsibilities include, but are not limited to, the following:

Project set-up:

• Creates bottle orders
• Schedules courier or field sampler, if needed
• Confirms non-Eurofins Environment Testing subcontract labs are on the
• approved list and set up as vendors for existing work
• Generates JDE requisition when sending subcontract samples

Sample Receipt:

• Reviews log-in
• Generates subcontract paperwork
• Sends client sample receipt confirmation
• Reviews draft invoice
• Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing

Reporting:

• Creates and issues final report by client due date
• Issues final data package
• State reporting forms and submission
• DMR Forms
• EDD checkers
• Data upload
• Compiles case narrative

Invoicing:

• Reviews final invoice before issuing to client
• Generates credit/debit memos as needed
• Submits credit/debit memos for approval
• Submits approved credit/debit memos to client, if needed
• Submits revised invoices

Additional Duties:

• Collections/Accounts Receivable
• Upload of invoices to client platforms
• Assist sample receiving with login or other tasks, as needed
• Assist bottle prep, as needed
• Answers main line phones and assist clients coming to lobby
• Works with operations for rush requests and capacity for incoming work
• Verifies certifications meets project requirements
• Provides supporting documents to clients or lab for review
• May communicates delays or issues to clients

Qualifications

Basic Minimum Qualifications:

• Associates degree from an accredited university; Science degree preferred; four years client-relationship/client service experience may substitute for degree
• 1-3 years business experience required
• Bench chemist experience is a plus
• Authorization to work in the United States indefinitely without restriction or sponsorship

The ideal candidate would possess:

• Program specifications and laboratory procedures
• Knowledge of environmental regulations and work acceptance policy
• Process improvement methods
• Laboratory methods and techniques
• Process improvement methods
• Computers, word processing, database software
• Possesses general mathematics skills
• Eurofins Environment Testing’s Quality Assurance Program Plan (QAPP)
• Basic Knowledge of Laboratory LIMs
• Customer service/client relations
• Possesses negotiation and conflict resolution skills
• File maintenance/organization
• Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
• Proven client service skills
• Employ customer service skills to resolve client problems
• Communicate effectively at all levels of the organization
• Confront and successfully resolve day-to-day problems
• Maintain professional demeanor when working with clients
• Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based on client feedback