Rolling Stock Technical Advisor

We are seeking a knowledgeable and experienced Rolling Stock Technical Advisor to join our team on a part-time basis. In this role, you will provide remote technical support and guidance to our clients, focusing on troubleshooting dual-mode locomotives and identifying potential suppliers. This position does not require a professional license, but it demands a strong understanding of rolling stock operations, maintenance, and procurement processes.

Key Responsibilities:

Technical Support:

• Provide expert advice and remote assistance to clients experiencing technical issues with dual-mode locomotives.

• Diagnose and troubleshoot mechanical and electrical problems, offering practical solutions and guidance.

• Assist clients in understanding and resolving complex technical issues, ensuring minimal downtime and optimal performance of rolling stock.

Supplier Identification:

• Research and identify potential suppliers for parts, components, and services related to dual-mode locomotives.

• Evaluate supplier capabilities, reliability, and compatibility with client requirements.

• Provide recommendations and facilitate connections between clients and suppliers to ensure timely and cost-effective procurement.

Client Communication:

• Maintain clear and effective communication with clients, understanding their needs and providing tailored advice.

• Document troubleshooting steps, solutions provided, and recommendations for future reference.

• Ensure client satisfaction through professional and responsive support.

Technical Documentation:

• Create and update technical documentation, manuals, and guides related to dual-mode locomotive maintenance and troubleshooting.

• Develop easy-to-understand instructional materials for clients to follow during troubleshooting processes.

Continuous Improvement:

• Stay updated with the latest advancements and best practices in rolling stock technology and maintenance.

• Share knowledge and insights with the team to improve overall service quality and client support.

Qualifications:

• Extensive experience in rolling stock maintenance, with a focus on dual-mode locomotives.

• Strong technical knowledge of mechanical and electrical systems in locomotives.

• Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues remotely.

• Familiarity with supplier markets and procurement processes for rolling stock components.

• Effective communication skills, with the ability to convey technical information clearly and concisely.

• Self-motivated and able to work independently with minimal supervision.

• Proficiency in using remote support tools and software.

Preferred Qualifications:

• Previous experience in a technical advisory or support role.

• Knowledge of industry standards and regulations related to rolling stock.

• Familiarity with multiple locomotive manufacturers and their specific technical nuances.

If you are passionate about rolling stock technology and enjoy helping others navigate technical challenges, we encourage you to apply for this exciting part-time opportunity. Join our team and contribute to the success of our clients by providing expert advice and support from the comfort of your own location.

Compensation Range:

$76,852.00 - $102,470.00

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships

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