Field Service Engineer

Did you know that Marel people play a vital role in feeding the world?  

We are looking for Field Service Engineers who want to have an influence on sustainability an innovation along with satisfaction in being part of the solution and collaboration with cross-functional teams. 

The Field Service Engineer (FSE) is the front-line field service representative and is responsible for fulfilling the customer’s expectations during on-site activities. The FSE is experienced in Marel equipment (or equivalent) and works independently, solving technical and/or technological issues for a standard product process. The FSE may mentor junior FSEs and provide basic training. 

What you will be doing:  

• Provides outstanding service in troubleshooting, repair, installation, maintenance, and customer training for Marel machinery at client sites. This involves preparing for service activities, offering aftercare for new installations, staying in regular contact with the customer, and reporting on progress. 

• You will report to the Field Service Manager 

• Extensive travel within the allotted territory 

• Must be able to lift up to 50lbs. 

Other duties assigned as required by the business. 

What we are looking for: 

• Knowledgeable in customer service principles and processes, including assessing customer requirements, ensuring service quality, and evaluating customer satisfaction levels. 

• Customer face-to-face interaction skills and commercial service skills 

• Social perceptiveness 

• Technical competence in an engineering discipline 

What kind of a person are you?   

We encourage each of our 7500 employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. You will recognize in yourself that you have:  

• Degree in Mechanical, Electrical and/or Software engineering or similar knowledge level 

• Technical college degree preferred. 

• Recognized product training on food processing equipment preferred. 

• Strong communicator with analytical skill and the ability to work under pressure. 

• Excellent English skill, both written and verbal 

• Experience with and comfort working in a multi-cultural, multi-discipline organization is an advantage. 

If you are a person with a passion for driving Excellence, Innovation & Unity on a global scale, we invite you to join our dynamic team at Marel.   

Who are we?   

We are the kind of people who find purpose in fixing things, creating things and innovation. Our mission is to transform the future of food by creating a world where quality food is produced sustainably and affordably. Being the world leader in advanced food processing solutions, <