Sr. Business Analyst, Pharmacy Solutions

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:

We are seeking a highly motivated and experienced Technical Business Analyst (TBA) to join our growing team.  In this role, you will play a vital role in bridging the gap between business stakeholders and technical teams, focusing specifically on pharmacy systems.  You will partner with key players to identify needs, define requirements, and develop solutions that optimize our pharmacy operations and drive business success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results.  These results are achieved by:

• Business Analysis:
  • Partner with pharmacy stakeholders to identify needs, define clear and concise business requirements, and develop solutions aligned with overall business strategy
  • Analyze complex pharmacy workflows and processes, identifying areas for improvement and optimization
  • Facilitate cross-functional requirements-gathering sessions (between business, Pharmacy Operations, IT, Security and other teams)
  • Collect and document clear and concise business requirements and rules
  • Document requirements using various techniques (e.g., use cases, user stories, data flow diagrams)
  • Collaborate with technical teams to translate business rules and requirements into detailed technical specifications (User Stories)
  • Perform process modeling (business, operations, technical) and create visualizations of those process models
  • Create wireframes and report designs.
  • Conduct feasibility studies and cost-benefit analyses to evaluate proposed solutions for pharmacy systems
  • Develop and manage project plans and timelines to ensure timely and on-budget delivery of pharmacy system enhancements
• Technical Expertise:
  • Possess a strong understanding of pharmacy operations and relevant industry trends.
  • Stay up-to-date on emerging pharmacy technologies and their potential impact on business processes.
  • Work with developers to ensure technical solutions align with pharmacy system functionalities and user needs.
• Communication and Collaboration:
  • Facilitate workshops and meetings to gather requirements and manage stakeholder expectations.
  • Clearly communicate complex technical concepts to both technical and non-technical audiences.
  • Foster a collaborative and productive working environment with pharmacy teams and other departments.
• Documentation and Training:
  • Develop and maintain clear and concise documentation of pharmacy system requirements, processes, and user guides.
  • Participate in the creation of training materials, instructions, procedures and may be involved in training end-users on new pharmacy system functionalities.
• Specific Activities:
  • Prioritize and complete requirements, wireframes, system process flows, and user stories aligned with product/client schedules, BRDs, and business process flows
  • Partner with the Business Design Team on product roadmap development
  • Provide strong collaboration between impacted team members & clients (Confluence and Balsamiq)
  • Handle multiple concurrent projects of moderate or complex scope
  • Perform research into project-related issues and products
  • Support project post-deployments and support systems in steady state