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HEW Parlor & Chophouse Host/Hostess (Part-Time)

Mainsail Lodging & Development
United Statespart_timeVerifiedPosted 22 Oct 2024

About the role

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 

About the Fenway Hotel
Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development property and a member of the prestigious Autograph Collection® of Marriott International, Inc.

The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.

It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today!


Overview of the role:

HEW Parlor & Chophouse Host/Hostess will be responsible for greeting and seating all guests in the dining areas to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience. 

Essential Job Functions 

  • Welcome each guest genuinely and seat them as quickly as possible 

  • Ability to converse with guests in a friendly, hospitable and informative manner 

  • Use a rotation method to ensure seating is fair 

  • Report to work on time and in proper uniform/approved attire 

  • Work as a team with all team members within the hotel 

  • Check greeter station assigned for cleanliness of area 

  • Ensure the front of the restaurant is clean and all objects are dust free 

  • Check all tables to ensure they are set up and ready to be seated with guests 

  • Communicate to servers when seating tables 

  • Assist servers when necessary 

  • Have knowledge of all areas within the hotel 

  • Ability to communicate to managers the flow of private dining rooms 

  • Observe flow of the private dining rooms 

  • Assist in the detailing of tables and remove items not in use, extra place settings should be removed 

  • Attend department meetings and daily stand ups 

  • Perform other duties as management requests to service our guests. 

  • Ability to use POS (point of sale) system and reservation system 

  • Assist managers with daily duties such as scheduling of stations 

  • Follow the procedures addressed in the training manual 

Qualification Standards 

Education & Experience 

  • High School diploma or higher 

  • Previous hospitality experience preferred

  • Excellent customer service skills 

  • Excellent communication skills, both verbal and written 

  • Ability to use technology e.g. tablets, iPads 

  • Ability to assist with menu revisions when needed 

Physical

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Company

Mainsail Lodging & Development

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