Customer Service Manager

<div> <p data-start="0" data-end="179"><strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Service Manager based in Ireland.</strong></p> <p data-start="181" data-end="996">The Customer Service Manager will lead a customer-focused team dedicated to delivering exceptional experiences and building strong client relationships.<br data-start="333" data-end="336">This role combines people leadership, operational excellence, and continuous improvement to enhance service quality at scale.<br data-start="461" data-end="464">You will oversee daily customer support operations, coach team members, and develop processes that improve efficiency and satisfaction.<br data-start="599" data-end="602">The position requires close collaboration with cross-functional teams to ensure customer needs are understood and consistently addressed.<br data-start="739" data-end="742">The ideal candidate is a proactive leader who thrives in a remote, fast-paced environment and enjoys solving complex customer challenges.<br data-start="879" data-end="882">This is an opportunity to make a direct impact on customer loyalty, retention, and the overall service experience.</p> </div>