At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

100% Remote

Currently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

• Epic Willow Inpatient Certification preferred.
• Strongly prefer applicants to have a clinical background/knowledge in Pharmacy and or other clinical environment
• Experience with Pharmacy third party systems is a plus
• Applicable Epic Certification(s) for application(s) supported must be achieved within 6 months of hire date.

Job Summary:

Serves as primary IS liaison to the business area to ensure overall expectations are met or exceeded for all IS Application Service needs. Responsible for understanding and documenting business needs as well as recommending appropriate IS solutions.  Maintains operational workflow documentation. Provides 24x7 on-call operational support for the team’s portfolio of applications. Capable of managing external IS vendor relations for up to 5-7 business and/or clinical applications. Manages 3-5 small/medium business projects employing IS Project Management Methodology, Tools and Templates.  Reviews release notes for system upgrades and updates to understand IS build implications and end-user impacts. Provides input to and/or develops application training material and conducts user training sessions as applicable.

Job Responsibilities:

Customer Relationship Management -

Serve as primary IS liaison to the business area to ensure overall expectations are met or exceeded for all IS application service needs.  Maintain good working knowledge and documentation of business processes, workflows and regulatory requirements.  Facilitate effective customer engagement through regular meetings, rounding, participation in IS initiatives, and communications regarding requirements, enhancements and priorities.  Provide input on application needs to the annual IS strategic planning process. 

Business Analysis/Solutioning -

Responsible for understanding and documenting business needs as well as recommending appropriate IS solutions.  This involves defining use cases, research and analysis of functional needs and technical system analysis. Conduct impact or gap analysis. Actively participate in Workouts and Six Sigma LEAN events. Collaborate with customer to develop and design future state business processes. Work with customers, Virtua IS technical resources, and vendors to identify and document business processes and workflows. Create documentation of current and future state workflows and process maps in narrative and visual formats, such as Microsoft Visio. Work with vendors to ensure delivery of system tha