B2B Project Coordinator

Overview

The B2B Project Coordinator supports our Account Executives and internal sales team in delivering Custom Space solutions throughout the sales cycle, including designing, quoting, order processing, installation, and post-order follow-up. This employee will work closely with Operations Managers and partner with other departments at DFW to drive business sales. This is a full-time, hourly, non-exempt position. 

 

Position Reports To

B2B Operations Manager 

 

What We Stand For  

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

 

Principal Duties and Responsibilities:

• Exercises effective prioritization skills to manage multiple B2B projects daily and meet deadlines as directed by the Operation Managers 
• Maintains consistent communication with other departments that impact B2B (e.g., Stores, Transportation, Fulfillment, Installation, Buying, Marketing, and others) to ensure the success and completion of individual orders and projects 
• Establishes an effective and professional relationship with our Account Executives, installation partners, internal business partners, and customers  
• Supports the development of sales opportunities, including designing, quoting, placing orders, post-project follow-up (e.g., scheduling and confirming product delivery), and providing billing details as needed  
• Demonstrates a strong understanding of workflows and processes and can follow them thoroughly 
• Ensure projects stay on track, have appropriate service levels, while protecting the projects overall profitability 
• Focuses on driving department and company initiatives with determination and a positive attitude 
• Provides consistent and constructive feedback to the direct supervisor, specifically related to training and coaching opportunities during individual updates  
• Responsible for maintaining discretion related to all confidential and sensitive company and customer information 
• Consistently arrives promptly to work assigned schedule 

Experience and Skills Required: 

• College degree preferred 
• 2-5 years of sales, training or related experience  
• Based in Dallas/Ft. Worth area 
• Ability to provide competent customer service over multiple communication channels to complete business orders 
• Flexibility to work remotely as needed (based on the Company Telecommuting Policy) in an effective and efficient manner  
• Strong computer skills including proficiency in Outlook, Word, Excel, PowerPoint and SalesForce 
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs 
• Knowledge of industry business and passion for following trends in the industry  
• Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization 
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week 
• Flexible, with a positive attitude and passion for knowledge 
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once 
• Possesses focused attention to detail while working quickly and accurately under pressure  
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information 

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

 

Here's a peek at what you can expect:

• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" w