Regional Senior Engineer

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

 

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

 

Job Summary:

The Senior Regional Engineer plays a key role in delivering comprehensive datacenter solutions, ensuring the successful execution of technical projects while effectively communicating progress against documented plans. This includes expertise in routing, switching, firewalls, and Microsoft-based technologies to support a wide range of enterprise IT infrastructure needs. As a subject matter expert, this individual will provide advanced technical expertise within their area of specialization and may be responsible for setting the technical direction during the sales cycle and supporting solution design across multiple locations. This role involves delivering Advanced Services both remotely (via WebEx or similar platforms) and on-site as required. The Senior Regional Engineer will collaborate closely with Account Managers, Inside Sales Engineers (ISEs), Engagement Architects (EAs), Project Managers (PMs), and Solution Architects (SAs) to provide seamless service delivery. Given the dynamic nature of this role, strong time management and prioritization skills are essential to handle multiple client engagements simultaneously. Additionally, the Senior Regional Engineer will be responsible for handling ad hoc technical services for smaller projects, as well as stepping in to assist customers during critical situations, including outages, cybersecurity incidents, and other priority issues. This position reports directly to the VP of Engineering for the region. 

Summary of Essential Job Functions:

• Troubleshoots and administers Windows Servers, On-Prem Active Directory, Exchange, and SharePoint.
• Performs migrations from on-premises environments to Microsoft 365 (Exchange, AD, OneDrive, SharePoint, etc.)
• Assists clients with Azure deployments and migrations, ensuring seamless cloud transitions.
• Provides foundational support for routing, switching, and firewall configurations, including basic network troubleshooting and integration with Microsoft and cloud-based solutions.
• Collaborates with Advanced Technology Group Leads to ensure standardized delivery documentation, solution proposals, and best practices for design and implementation.
• Attends customer-facing project kickoff meetings and develops detailed project execution plans to drive successful outcomes.
• Plans for succession and knowledge transfer within their area of technology expertise to ensure team readiness and scalability.
• Maintains a billable utilization rate as agreed upon with the VP of Engineering.

REQUIRED SKILLS AND EXPERIENCE: 

5 - 7 yea