CCTV Crew Chief

Date Opened: Tuesday, March 25, 2025 12:00 AM

Close Date: Tuesday, April 01, 2025 12:00 AM

Department: Storm Water Services Department

Salary: $23.00 - $34.63 Commensurate with Experience

SUMMARY

The primary function of this position is to lead a crew responsible for Closed Circuit Television (CCTV) inspections of storm water systems. This position is responsible for collecting and reporting information used in the assessment of storm water assets by utilizing robotic cameras to perform inspections of storm drainage pipes and structures.

Offering: $51,849 - $57,609 commensurate with experience

Major Duties and Responsibilities:

• Responsible for performing pipe, manhole, catch basin, and structure inspections by CCTV and other approved methods.
• Responsible for leading and supervising technicians performing skilled to semi-skilled tasks associated with CCTV inspection operations.
• Directs the activities of subordinates to assist with inspection operations, including necessary preparation procedures and tasks.
• Prepares and maintains accurate reports and records on assigned work activities.
• Inspects and maintains equipment in good operating condition by adjusting, cleaning, lubricating, and performing minor repairs, while also ensuring that equipment is stored in a safe and proper manner.
• Responds to internal and external customers and resolves complaints in a courteous manner.
• Understands and adheres to all company health and safety procedures.
• Coaches and motivates technicians by communicating needs and expectations and through proper training.
• Develops improvement and growth plans for employees.
• Completes performance appraisals and addresses personnel issues.
• Perform other duties as assigned.

Knowledge, Skills & Abilities:

• Experience operating and maintaining closed circuit television equipment for storm water system inspection or maintenance.
• Ability to plan, prioritize and organize work and complete assignments with minimal supervision.
• Understand how to read and interpret topo maps and construction plans.
• Ability to implement and test new procedures, processes, and equipment.
• Experience with the operation of light, medium equipment, and trucks
• Effective verbal and written communication skills
• Ability to establish and maintain effective working relationships with other employees, departments, and the public.
• Ability to apply conflict resolution techniques and to work collaboratively and effectively with others.
• A valid driver’s license, a good driving record with the ability to obtain and maintain a City Driving Permit

Preferred Qualifications: 

• Two (2) to five (5) years of CCTV experience
• Work order system experience
• Experience with geospatial information systems, topography, storm water systems, and reading plans.
• Storm water infrastructure maintenance and construction of roadways
• Supervisory experience
• PACP and MACP Certification

Minimum Qualifications:

• Graduation from an accredited high school, technical or vocational school or equivalent.

Physical Demands:

This position requires that the selected candidate be able to walk at least 3 miles per day, stand for at least 8 hours per day, remove and replace manhole lids and inlet grates weighing up to 240 pounds, lift, push and pull up to 125 pounds multiple times a day, climb a ladder, bend, crawl and stoop, crawl through pipes and culverts as small as 48 inches, traverse and climb difficult Piedmont terrain and waterways in an urban environment, perform work under adverse weather and environmental conditions. 

Other Requirements:

Employee must be able to work occasional on-call emergency work, overtime or varying shift hours may be required.  Employee must obtain and maintain trainings and certifications essential to the work assignment as directed.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks m