Cord, Operations

• Maintains current update of facility needs.
• Responsibilities for contacting facilities regarding progress toward filling outstanding needs.
• Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.
• Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
• Re-routes all cancelled clinicians.
• Communicate staff changes to the appropriate parties in accordance with the Confirmation and Cancelation policy. 
• Ensure all work orders are maintained in the system, closed with accurate reasons, and appropriate departments are notified. 
• Ensures all orders with temp request are filled.
• Anticipates and provides resolution to issues based on the needs and expectations of our customers.
• Documents all staffing request and activity in the system(s).
• Addresses all action items outlines in the staffing office’s shared email box.
• Reply’s to all client and TRA clinical employee communications, and voice messages, in all systems. 
• Answers all phone calls.
• Ensures employees comply with regulatory and TRA/Corporate directives, policies and procedures. 
• Forwards Corrective Actions and facility’s concerns to TRA chain of command. 
• Serves as Liaison between staff, vendors and facilities to meet minimum staffing requirements within established parameters at booking.
• Establishes a harmonious relationship with facilities through cooperative contacts.
• Provides detail notes on shift activity, anticipated staffing changes, facility requests, call offs, and cancellations for teammates upon shift change.
• Participates in special projects, as needed. 
• Other duties as assigned.

Education:

Required: High school diploma or equivalent

Experience:

Required: Must be familiar with medical terminology and have experience with the use of a computer.

Certifications:

Physical Demands:

Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.