Concierge (Thurs. - Mon.)

Associa is hiring a Concierge to service its condominium community in Ocean City. 

Work schedule: 8am - 4:30pm, Thursday - Monday (includes working on Saturday and Sundays)

Duties include but are not limited to:

• Meet, greet, and welcome homeowners, guests, visitors, vendors, and contractors to the facility.
• Create a positive experience for guests by attending to needs and answering questions.
• Research and respond to inquiries in-person, by phone, and email.
• Receive, track, store, and distribute packages.
• Walk and inspect areas for cleanliness.
• Be an active participant on the social committee including scheduling of meetings, preparation of agenda, taking meeting minutes, following through with assigned tasks.
• Plan events for owners including researching ideas and opportunities, create and distribute flyers, track attendance, financial tracking and follow through with the events.
• Prepare and distribute quarterly newsletter.
• Prepare and distribute semi annual owners directory.
• Rental tracking and check ins.
• Create relationships with local businesses to offer our homeowners experiences and discounts locally.
• Coordinate reservations at local establishments and attractions upon request.
• Perform various administrative tasks in support of community’s mission.
• Data entry, manage email and correspondence.
• Tracking event space reservations.
• Reserve service elevator, for move-ins and move outs, large deliveries and contractors.
• Issue parking passes and key FOBs.
• Other duties as assigned.

Pay rate: $16-$18 an hour.

• High school diploma or GED equivalent is required. 
• 1+ year of concierge or front desk experience.
• Ability to create a positive guest interactive experience with all the meet.
• Excellent communication skills (written and spoken).
• Customer service driven.
• Proactive, takes initiative, able to prioritize tasks, and manage time effectively.
• Familiar in using Microsoft Work, Excel, and Outlook.

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