SVP, Research and Impact

Overview

Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.

About the Role

The Senior Vice President, Research and Impact (SVP-RI) will support the organization’s strategic initiatives by leading advancement research and evaluation and measuring and enhancing impact. You will have the opportunity to blend strategic collaboration, rigorous research, and impact analysis to deepen the organization’s influence and effectiveness. You will directly interface with leaders at CHI and across our 34 sites to provide technical training and support, ensuring we have consistency across our data and reporting. In this role you will lead the development and implementation of the organization’s Knowledge Management System that will serve as the hub for all organizational learning and will influence our practice internally and support our thought leadership externally. The SVP-RI will directly manage a team of four and report directly to the Chief Strategy Officer as a key member of the senior leadership team.

Essential Duties and Responsibilities

Research and Evaluation

• Lead the organization’s research and evaluation activities to measure the impact of programs and initiatives

• Develop and implement evaluation frameworks and methodologies that inform strategic decision-making and continuous improvement

• Ensure the effective use of data and evidence in program development, policy advocacy, and strategic planning

• Oversee the development of research projects, including design, data collection, analysis, and dissemination of findings

• Manage relationships with research institutions, universities, and other external research partners

Impact Measurement

• Develop and implement strategies to measure and enhance the organization’s impact

• Create systems and processes for capturing, analyzing, and reporting on impact data

• Leverage impact data to inform strategic decisions and improve program outcomes

• Develop impact reports and other communication materials to share findings with internal and external stakeholders

• Develop and implement our first federation wide Continuous Quality Improvement (CQI) system

Knowledge Management

• Design and implement both internal and external comprehensive knowledge management infrastructures that support the organization’s strategic objectives

• Oversee the development and maintenance of systems for capturing, organizing, and disseminating knowledge and best practices across the organization

• Promote a culture of continuous learning and knowledge sharing among staff and stakeholders

Leadership and Management

• Provide strategic leadership and direction to a team of professionals focused on research and impact across our federation

• Participate in the organization’s strategic planning process and contribute to the development and implementation of strategic initiatives

• Communicate the organization’s mission, vision, and strategic goals to internal and external stakeholders

• Manage, mentor and develop your people, leading your team to success as a player-coach

Other Responsibilities

• Collaborate with the Chief Strategy Officer and senior leadership team to ensure alignment of strategic initiatives with organizational goals

• Manage budgets, staffing, and administrative aspects related to strategic partnerships, research, and impact

• Produce and oversee the production of publications, presentations, and other resources that disseminate knowledge and best practices

• Strong leadership and management skills with a proven ability to build and lead effective teams

• Demonstrated experience in developing and managing strategic partnerships in the social determinants of health arena.

• Proficiency in research and evaluation methodologies, including both quantitative and qualitative approaches

• Familiarity with our tools including Tableau, Power B