Program Director

Position Summary:  

 The Program Director oversees the strategic and operational management of the IMPACT program. This role is responsible for ensuring high-quality service delivery, supervising staff, and driving program outcomes. The Director will lead outreach efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

What You’ll Do

Program Oversight & Strategic Operations

• Lead the development and implementation of program policies, procedures, and training materials.
• Ensure program activities align with organizational goals and standards.
• Manage relationships with external partners and stakeholders to support program success.
• Monitor and evaluate program performance and implement improvements as needed.
• Ensure program performance metrics are met or exceeded 

Your Responsibilities Will Include:

Staff Supervision & Development

• Supervise program staff and provide regular performance feedback.
• Facilitate onboarding and training for new hires.
• Promote a culture of accountability, collaboration, and professional growth. 

Performance Management & Reporting

• Oversee program budget and ensure alignment with financial targets.
• Ensure timely and accurate reporting of program metrics.
• Support audit preparation and compliance reviews.
• Monitor budget compliance and maintaining acceptable variance
• Analyze program data and develop action plans to address performance gaps.

You’re a Great Fit for This Role If You Have:

Education & Experience

• Bachelor’s degree (or higher) in Social Work, Psychology, Public Administration, or a related field.
• At least 3 years supervisory experience or 5 years in program management.
• Proven success with performance outcomes, program execution, and managing budgets.
• Strong understanding of evidence-based practices and compliance in a human services setting. 

Skills & Competencies

• Strong leadership and team-building skills.
• Strong understanding of trauma-informed care and culturally responsive practices. 
• Proficiency in Microsoft Office Suite and electronic health record systems. 
• Excellent emotional intelligence, communication, and interpersonal skills. 
• Ability to manage multiple priorities in a fast-paced, compliance-driven environment. 
• Ability to manage sensitive information with discretion and professionalism. 
• Skilled in behavioral interviewing and motivational counseling techniques.
• Commitment to the mission, values, and service standards of Fedcap Inc. and The Fedcap Group.

Compensation:

80K-90K