Senior Manager, Product Market Readiness & Business Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Senior Manager, Product Market Readiness & Business Operations position will play a critical role in shaping, operationalizing, and executing the go‑to‑market (GTM) strategy for the Xfinity Consumer Product Marketing Product portfolio. This individual will be a strategic operator and execution leader—able to roll up their sleeves, drive clarity across stakeholders, and ensure disciplined adherence to product and GTM plans across all products.
They will serve as the connective tissue between Product, Marketing, Finance, Technology, Field Operations, Sales, and Leadership.

Job Description

CORE RESPONSIBILITIES

Strategic Development & GTM Leadership

• Develop and refine multi‑year GTM and business operations strategies that bring the Xfinity Consumer Product Marketing priorities to life.
• Partner with product leads to translate product vision into clear operational and cross‑functional GTM plans.
• Drive alignment on customer value propositions, positioning, pricing implications, and market readiness requirements.
• Build leadership‑ready narratives and presentations for senior executives.

Operational Execution & Cross‑Functional Program Leadership

• Serve as GTM lead for one or more products, ensuring all functions deliver inputs on time and to standard.
• Build and maintain operating rhythms, performance dashboards, workbacks, and decision frameworks to enable seamless execution.
• Partner closely with Field Operations to ensure GTM readiness and post launch support.
• Identify operational risks, drive mitigation plans, and ensure organizational readiness ahead of launches, feature releases, and business milestones.

Insights, Analysis & Business Case Development

• Develop scenario models, and operational impact analyses to inform strategic decisions.
• Assess customer, operational, and market impacts of product and GTM changes.
• Lead analytical deep dives to evaluate product performance, GTM success, and cross‑functional efficiency.

Stakeholder Management & Internal Leadership

• Build strong relationships across Product, Marketing, Finance, Regions, and Ops stakeholders.
• Serve as a trusted thought partner to product owners, senior leaders, and cross‑functional teams.
• Influence without authority; drive clarity and alignment in complex or ambiguous situations.
• Mentor analysts and support teammates; help build a culture of collaboration, operational rigor, and excellence.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

PROFESSIONAL EXPERIENCE & MINIMUM QUALIFICATIONS

• Experience in strategy and development, product management, consulting, business operations or related field

• Strong strategic development and cross‑functional leadership background.
• Proven ability to “build from scratch”—creating frameworks, processes, and materials independently.
• Exceptional communication and executive‑ready presentation skills.
• Strong operational instincts: knows how to navigate the organization and get things done.
• Strong analytical skills with experience structuring, evaluating, and presenting data‑driven recommendations.
• Ability to thrive in fast‑paced, ambiguous environments.
• Demonstrated strong time-management, prioritization and organizational skills
• Attention to detail and organization
• “Lead by example” mentality that promotes collaboration, openness and accountability with other departments and external partners.
• Excellent analytic and strategic planning skills.
• Ability to analyze and leverage data from multiple sources to plan and measure success criteria of projects.
• Thorough understanding of product development lifecycle processes, procedures and tools.
• Ability to work with all levels with