Director of Restaurants and Bars

About Us

The story of The Laura Hotel is inextricably linked to the steamboat of the same name which inspired the property’s rebirth. Just as The Laura once forged intrepidly ahead, navigating waters once thought impassable, our hotel will help to take Downtown Houston into a brave new future filled with culinary excellence, inspiring creativity, and opportunities for both business and pleasure too numerous to count. We are building our team with passionate, hospitality focused individuals who are looking to create a memorable experience for our guests. When you join the family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from free lunch, discounted parking to travel benefits, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Nestled in the heart of Houston, The Laura Hotel offers a unique blend of Southern-inspired cuisine, chic comfort, and luxury relaxation. We embody the rich beauty, culture, and hospitality that Texas is known for. Our signature restaurant, Hull & Oak, delivers a dining experience that combines modern style with heart, serving bold flavors that reflect the spirit of the Lone Star State. Voted as an OpenTable Diners' Choice for 2025, we pride ourselves on offering a culinary journey that’s both adventurous and comforting.At The Deck, a hidden gem atop the hotel, guests can unwind while enjoying stunning city views, happy hours, live music, and exclusive pop-up events. Our sophisticated bar trailer adds an extra layer of luxury, offering handcrafted cocktails and refreshing beverages in a stylish, elevated atmosphere.Join our team and be part of a place where fine dining meets exceptional hospitality, and every guest experience is an opportunity to showcase Texas warmth and charm. Whether you're serving guests in Hull & Oak or creating memorable moments at The Deck, your role will contribute to a unique and unforgettable experience for everyone who walks through our doors. The Director of  Restaurants and Bars  will plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Responsibilities

• Direct the day-to-day operations of the restaurant, bar, pool, room service for breakfast, lunch and dinner periods and other food and beverage outlets . 
• Manage Food and Beverage staffing, development, and performance to uphold service excellence.
• Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). 
• Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. 
• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. 
• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market. 
• Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis. 
• Perform any other job related duties as assigned.

Qualifications

 

 

• Two+ years of full employment in a related position.
• Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action