Medical Assistant / Medical Front Office

NextCare Introduction

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in twelve states (Arizona, Colorado, Kansas, Michigan, Missouri, New Mexico, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 170 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.

At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.

What we are looking for

NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant / Patient Service Specialist (Medical Front Office Receptionist) that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.

Location

To join our team in Glendale, AZ at our location on 10240 N 43rd Ave, Glendale, AZ 85302 off of N. 43rd Ave. & W. Peoria Ave.

The hours for this location are Monday - Sunday from 8:00a.m. to 8:00p.m. The work schedule will require 12 hour shifts which includes evenings, weekends and holidays as needed.

Responsibilities

The Medical Assistant / Patient Service Specialist (Medical Front Office Receptionist) is a dual role of being the first point of contact for patients in the clinic while supporting front office functions, as well as caring for patients in a Medical Assistant capacity while supporting back office functions.

The Patient Service Specialist keeps patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts.

The Medical Assistant performs patient care duties under the Medical Assistant scope of practice in the urgent care setting.

How you will make an impact

The Medical Assistant / Patient Service Specialist (Medical Front Office Receptionist) supports the organization with customer service and treating all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow at the optimum, as well as provide patient care services in the back office medical setting, which will meet the specific needs of the patient.

Essential Education, Experience and Skills:

Education: Minimum of high school diploma or equivalent; and

1. The medical ass