Pet Nutrition Specialist - Central Jersey/Philadelphia

Experiencing together a unique human adventure

Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and employees are as many perspectives of motivation for our teams. We also offer them a work environment conducive to exploring new territories and balancing their professional and personal lives. Finally, fostering their engagement to animal health also means listening to them and helping them to acquire new skills, preparing them for the challenges of tomorrow and encouraging them to contribute to an ever more responsible approach to our business.  

To increase the sales of the pet nutrition line of products both in-clinic and online and support clinic turnover through pet owner purchases made from the clinic. Offer services to advance clinic profitability through pet owner purchase by consistent call coverage and partnership with the clinic medical team and the Virbac TSMs.
Provide pet owner level sales support after placement of Virbac pet nutrition line of products. The Pet Nutrition Specialist will work closely with customers to provide healthcare team education, protocol implementation tools, pet owner communication training, and dispensing programs to increase velocity and churn of clinic inventory. In turn, efforts will drive the clinic reorder rate and online sales and home delivery. You will give guidance on the cadence of purchase patterns, including SKU mix and volume and create engaging communications leveraging resources from the pet nutrition team (sales & marketing), the sales region and custom content to engage the clinic healthcare team.

Area of responsibility 1 : Contribution to the achievement of extended sales budget of pet food line at the territory level.

Main activities

• Support sales of defined products for the appropriate geography by establishing relationships with current business partners and developing sales out of the clinic. 

• Execute all Sales Programs, including custom local initiatives developed in partnership with the clinic healthcare team, marketing programs as introduced and offer insights to create pilot programs around new ideas. 

• Supply all materials needed to the clinic for the specific brands including all retail and POS materials, i.e. shelving units, signage and custom signage. 

• Train on iVet home delivery, dashboard tracker, healthcare team and pet owner orders of the respective product portfolio, and other online B2C platforms.

• Partner with the TSM to leverage clinic relationships and maximize touchpoints to achieve sales goal

Expected results : Achieve and exceed sales budget and growth in the pet nutrition line.

Area of responsibility 2:  CRM compliance and other reporting

Main activities

• Consistently enter sales calls in CRM on a daily basis and update contacts and emails. 

• Enter specific notes on the pet food brands & pet care products for the TSM partner to view. 

• Enter re-orders via CRM.

• Track key activities that contribute to the clinic and performance, sales for KPI execution.

• Consistently completes concur expense reports timely. 

Expected results: CRM Compliance must be maintained and up to date with orders entered via the online 

system

Area of responsibility 3: Contributes to the development of the Clinic's Growth of Virbac Pet Nutrition portfolio.

Main activities

• Actively works with the TSM and the clinics carrying Virbac pet food with frequent clinic visits at the start of the relationship and once a protocol is established, a regular call cadence to maintain and grow the business. 

• Works alongside the healthcare team in the clinic identifying and developing ambassadors that will ensure the protocol is implemented accordingly and adjusting to the uniqueness of the clinic needs to increase promotion and turnover of pet owner sales. 

• Become a Pet Nutrition expert to the clinic, providing guidance and custom support by using all resources and working with Customer Service and TSM as needed. 

• Develop and train on direct to pet owner communications via the clinic, and transfer knowledge and know ho