PM Front of House

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Check out a day in the life of Front of House team member here

30.50 per hour30.50 per hour

 

Job Summary

As a representative for our company you will serve as a host/hostess to customers, you will be the frontline for customer service. You will serve as a host/hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders.

Job Description

Benefits/Perks:

• Monday to Friday:12pm-8:30pm
• No weekends
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 13 paid holidays
• 401K with match
• Vacation and Sick days

Essential Functions*

• Accommodates and special needs of the guests.

• Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination.

• May prepare beverages and expedite food orders.

• Monitors the number of guests entering/exiting the café.

• Stock/Re-stock utensils, plates, glasses in the service area.

• Uses carts to transport utensils, glassware, plates, and food.

• Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings.                                                                                                                   

• Restocks food and condiment stations while avoiding contamination.

• Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management.

• Other duties as assigned.           

*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.

Knowledge and Skills

• Interpersonal and organizational skills.

• Excellent culinary skills.

• Sense of urgency.

• Strong communication, time and resource management and planning skills.

• Ability to manage multiple tasks and projects on a consistent basis. 

• Customer service.

• Professional appearance.

• Ability to move throughout the café and kitchen.

• Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.

• Knowledge of safety and sanitation in the workplace.

• Ability to lead a team

Education and Work Experience

• High School diploma, GED or equivalent.   

• 1+ year experience in a food service operation and or customer service role.

Work Environment

The work environment for Front of House includes the following large kitchen environment elements and exposures. 

• Fast paced kitchen. 

• High sense of urgency. 

• Moderate to high noise level.  

• Exposure to soap and cleaning solutions. 

• Slippery/uneven surfaces may be encountered.  

• Environmental demands: Hot surfaces, food trays, hot water for heating.  

Requirements

Must have and maintain an active Handlers’ Card (ServSafe) and adhere to local food handler requirement.   

Physical Demands

• Constant handling of food, carts and cooking equipment. 

• Constant use of hands while preparing food.