STAFF ASSISTANT - 72004054

Requisition No: 859957 

Agency: Florida Commission on Human Relations

Working Title: STAFF ASSISTANT - 72004054

 Pay Plan: Career Service

Position Number: 72004054 

Salary:  $34,760.00 

Posting Closing Date: 09/12/2025 

Total Compensation Estimator Tool

Florida Commission on Human Relations

Housing Investigations Unit

Career Service

Staff Assistant

 

 *This position is not eligible for telework*

 

In order to be considered for a position, applicant responses to the qualifying questions, software systems, actual work experience, years of employment and hours worked per week must be clearly defined within your work history listed on the application, or the applicant may not be considered for the position.

 

Position Number 72004054

Hiring Rate: $34,760.00 

 

About the Commission: 

The Florida Commission on Human Relations is the state agency charged with enforcing the state’s civil rights laws and serves as a resource on human relations for the people of Florida. It is against Florida law to discriminate on the bases of race, color, religion, sex, national origin, age, disability, marital status or familial status. The Commission investigates complaints of discrimination in the areas of employment, housing, public accommodations, and state employee whistle-blower retaliation.

 

The Commission is responsible for promoting fair treatment, equal opportunity, and mutual respect among members of all economic, social, racial, religious and ethnic groups and works to eliminate discrimination against groups and their members.

 

What will I be doing?

• Assisting the Housing Investigative Staff by processing certified mail and fax requests from Investigators.
• Generating and mailing case notification documents to parties at the request of Investigators.
• Providing information to the public about alleged discrimination in the area of Housing.
• Advising Complainants and Respondents and their representatives about the law and the Agency’s jurisdiction, procedures and rules. Providing case status updates for incoming callers.
• Contacting medical providers to confirm receipt of investigative forms. 
• Verifying USPS tracking and receipt of initial notice of complaint with parties on all new cases assigned to investigators. 
• Uploading information into multiple case management systems.
• Document management and summarization.

 

The successful candidate must demonstrate the following knowledge, skills, and abilities:

• Knowledge of office procedures and practices.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods of data collection.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to deal with the public in a tactful and courteous manner.
• Ability to perform basic arithmetical calculations.
• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

 

Qualifications:

• A high school diploma or its equivalent and two years of secretarial or clerical work experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
• Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

 

Preference will be given to applicants with the following experience:

• Working with Microsoft Word, Excel, and Adobe
• Providing cler