Associate Director, Business Insights and Analytics

Job Description

The Business Insights and Analytics (BIA) team is seeking an Associate Director to lead its business performance sub-team. This pivotal "Quarterback" role will partner with cross-functional teams across Human Health Digital, Data, and Analytics (HHDDA) to deliver business insights that will help drive marketing strategy and execution as well as enhance customer experience and engagement. Time allocation for this role consists of 60% leading analytics and 40% presenting and working directly with key marketing stakeholders. 

Key Responsibilities include and may not be limited to: 

• Leadership and Mentorship: Lead a team of business analysts, providing guidance on best practices in data analytics, data visualization and storytelling with data. 

• Business Translation: Translate complex business needs and priorities into analytical plans, providing actionable insights and effectively communicating advanced analytics to inform business decisions. 

• Collaboration: Work closely with HHDDA colleagues (i.e., data visualization, data solutions) and Marketing stakeholders to deliver best-in-class solutions and data-driven insights. 

• Project Management. Manage analytics and digital solutions projects to deliver actionable and meaningful insights to marketing stakeholders in a timely manner.  

• Staying Abreast with Industry Trends: Stay current with industry trends and advancements in analytical methodologies to enhance organizational analytic capabilities. 

• Innovation and Experimentation with Agile Mindset in Mind: Contribute to innovative experimentations, focusing on idea generation, incubation, and using tangible, measurable criteria to make incremental meaningful improvements to the business processes and strategies using data. 

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The following skills and knowledge are needed to be successful in this role: 

• Understanding of the pharmaceutical commercial analytics and business acumen Expertise: Deep understanding of the unique opportunities and challenges with ability to use analytics to solve business problems.  

• Communication and Storytelling: Derive actionable business insights from secondary-data sources and communicate them effectively to business stakeholders. 

• Decision Making and Critical Thinking: Identify and understand problems and opportunities, analyze quantitative and qualitative information, establish decision criteria, generate and evaluate alternatives, and make timely decisions. 

• Emotional Intelligence: Build trust, encourage two-way communication, and strengthen relationships. Able to navigate relationships with stakeholders while achieving business results. 

• Networking and Partnerships: Build and leverage relationships within and across stakeholder groups and within HHDDA to achieve results. 

• Complex Data Management: Substantial experience in interpreting complex datasets, particularly patient claims data. 

Qualifications: 

Minimum Requirements:

• Bachelor’s degree in relevant field (Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, etc.) 

• 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical/biotech/healthcare industry 

• Prior hands-on experience working with healthcare business performance data

• Ability to work at our North Wales (Upper Gwynedd), Pennsylvania office at least 3 days per week

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Preferred Education, Experience and Skills: 

• MBA, MS, or PhD 

• Prior experience managing and mentoring direct reports 

• Delivers statistical and mathematical models through effective technical skills 

• Develops efficient programming code and software assets that provide advanced analytical functionality. 

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