IT Business Systems Analyst

Posting Date

11/06/25

Application Deadline

11/09/25

Pay Range

$60,000 - $105,000 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Transportation

About the Position

The IT Business Systems Analyst delivers workflow documentation and requirements for the Information Technology Project Management Office in support of Maricopa County’s Transportation, Animal Care and Control, Real Estate, Equipment Services, Environmental Services, Flood Control District, and Planning and Development departments. Our ideal candidate is self-motivated, able to work on multiple projects simultaneously, and possesses the skills to translate business needs into clear, actionable information that enhances departmental processes. If you enjoy working with diverse businesses and other professionals who share a passion for creating innovative solutions to problems, we encourage you to apply.

About Us

We value your time. The time with your family. The time you spend on the road. And the time you spend making a difference. At the Maricopa County Department of Transportation (MCDOT), we provide connections that improve people's lives. By combining innovative technologies with the vast talent of our employees, we plan for future needs and operate a transportation system with the community in mind. Are you interested in contributing to the community in which you work, live, and play? Then, join our team and help us build connections

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• One year of business systems analysis experience, which includes experience serving as a liaison between the community and an IT organization

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

• Experience working with technology solutions

• Experience working on concurrent projects

• Strong experience in eliciting, detailing, documenting, and validating requirements

• Experience with process improvement, workflow, benchmarking, and/or evaluation of business processes

• Advanced proficiency with MS Visio and MS Project

• Experience working with local or state government

• Project Management Institute Professional Business Analysis (PMI-PBA) certification

• Experience utilizing the Agile project management methodology

Job Contributions

• Develop and promote good business relationships; prioritize work, and coordinate activities with internal customers and IT colleagues to ensure successful requirements for project delivery

• Conduct research and analyze data for recommendations for best practices, products, and standards to improve major business processes

• Gather and document high-level business needs and translate them into detailed requirements

• Document processes and procedures using workflow diagrams, use cases, flowcharts, user stories, technical specifications, user-interface mockups, and prototypes

• Scope new project request to enable informed decisions, identify business requirements, and recommend process improvement