People Services Coordinator II

Overview

Are you passionate about people? Love being the behind-the-scenes hero who keeps things running smoothly? Join our People Services team and help us create an exceptional employee experience for the team members who make unforgettable guest moments possible.

This is a great opportunity for an early-career HR professional who wants hands-on experience across benefits, safety, employee engagement, and HR operations — all in a fun, hospitality-driven environment. Pay Rate $23.00 #towncountrysd

Responsibilities

Support Our Team Members

• Assist employees with benefit enrollments and general plan questions (medical, dental, vision, and more)
• Help coordinate open enrollment and retirement plan support (401(k))
• Be a friendly, knowledgeable resource for HR-related questions

 Help Keep Our Workplace Safe

• Assist with workers’ compensation claim submissions and injury tracking
• Support required safety documentation and reporting
• Partner with leaders to ensure records are accurate and up to date

 Keep Us Audit-Ready

• Monitor employee certifications and required licenses
• Run monthly reports to ensure credentials remain current
• Maintain organized, accurate HR records

 Support Employee Engagement

• Assist with recognition programs and team celebrations
• Help maintain employee communications and announcements
• Support new hire welcome efforts and internal updates

 Provide Recruiting & Administrative Support

• Assist with background check initiation
• Provide general HR administrative support as needed

Qualifications

• Minimum 1 year of hands-on Human Resources experience required (experience in employee relations, onboarding, benefits administration, or HR compliance strongly preferred)

• Detail-oriented and highly organized, with the ability to manage multiple priorities

• Experience handling confidential and sensitive employee information

• Strong customer service mindset with the ability to support employees and managers professionally

• Proficiency in Microsoft Office (Word, Excel, Outlook required)

• Ability to work collaboratively in a fast-paced hospitality environment

• Bilingual (English/Spanish) skills strongly preferred

Why You’ll Love It Here

• Be part of a culture that values people first
• Gain experience across multiple HR disciplines
• Work in a collaborative, energetic environment
• Grow your HR career in hospitality

If you’re ready to support the team that supports our guests, we’d love to meet you!