Administrative Assistant

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

1. Keeps various data regarding census/admissions/discharges; distributing information by memo and email.

2. Maintains daily and month log of admissions and discharges for the inpatient psychiatry unit (IPU) and updates log when indicated.

3. Handles correspondence and mailings, including primary care physician letters post patient discharge.

4. Processes school packets including facing of consents to schools and to DCFS. Prepares and sends school billing and processes checks/deposit from schools.

5. Requests, picks up, and distributes paper Medical Records to assigned staff and Health Information Management (HIM). Monitors the Medical Record for completeness as necessary, preparing paper medical record content for scanning in the Electronic Medical Record (EMR). Is familiar with navigating EMR.

6. Answers telephones, takes messages and activates paging system to assist callers as appropriate. Resolves routine and complex inquiries in a timely manner. Updates IPU staff communication directory and disaster tree as indicated.

7. Responsible for greeting and screening parent and visitors on the IPU and checking in patient belongings.

8. Initiates requests for facilities issues/concerns, environmental and equipment repairs. Provides follow up on all requests.

9. Processes patient identification photos, collates admission paperwork and equipment repairs. Provides follow up on all requests.

10. Creates, updates or revises all unit specific forms as indicated.

11. Under the direction of the Managers and/or Unit Director, monitors PAR levels of supplies and forms, re-orders as necessary to maintain adequate available reserves utilizing online ordering systems. Requests needed services and resources from other departments as necessary. Including ordering and distributing food service floor stock, office, medical and other supplies as needed for unit operations.

12. Participates in orientation and serves as resource to staff and trainees in navigating unit specific processes.

13. Performs additional responsibilities as delegated.

14. Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Education

High School Diploma/GED (Required)

Pay Range

$19.00-$28.50 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits