Associate Account Manager, FDO

POSITION SUMMARY

This entry-level account manager role develops relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders.  The role configures, prices and quotes solutions for the customer while also bringing in other team members to find cross-selling opportunities.  After securing the order this role manages the order to meet all customer requirements to maximize profitability to the office and company.  As new company initiatives are created, this role is responsible in supporting and driving those initiatives in their territory.

RESPONSIBILITIES 

• Maintains a Sales Plan for each assigned account and works with management to find new clients and opportunities.  
• Sells Vertiv products and services to client representatives, such as engineers, architects, or other professional and technical personnel at commercial, industrial, and other establishments. 
• Collaborates with other Account Managers in the territory to offer the best possible customer experience to Vertiv customers.  
• Achieves or exceeds sales quota. 
• Maintains a pipeline in CRM with 3x quota level of personal sales activity.
• Develops relationships within our customer organizations. 
• Prepares and follows up on quotations.
• Provides general sales support to customers.
• Builds rapport with customers through regular in-field customer visits.
• Prepares customer submittals, from order entry to shipment.
• Other duties as assigned. 

QUALIFICATIONS

Minimum Job Qualifications: 

• 1+ years of successful sales experience.
• Ability to learn technical data and translate it to others.
• Proficient in executing tactical plans to win business.
• Coachable and willing to learn.
• Strong interpersonal skills a must – brings customer first mindset to internal and external interactions.
• Self-disciplined with the ability to manage multiple priorities.
• Strong organizational skills, detail oriented, and excellent problem-solving abilities.  
• Proficiency in Microsoft Word, Excel, and Outlook.

Preferred Job Qualifications:

• Technical sales experience.

 

EDUCATION AND CERTIFICATIONS

• Bachelor's degree in engineering or business-related degree (or equivalent combination of education and experience).

 

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk working on a computer.
• Frequent driving. 

 

ENVIRONMENTAL DEMANDS

• Standard office environment.
• Road conditions while driving. 

 

TRAVEL TIME REQUIRED 

• 50%

 

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $7.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS: Safety.  Integrity.  Respect. Teamwork.  Diversity & Inclusion.

 

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

 

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement