Inside Sales Analyst

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview:

This position reports to the Inside Sales Manager and supports the needs of Omnipod Specialist team and other key stakeholders to effectively onboard new customers to Omnipod.

The ideal candidate must demonstrate strong administrative, communication, coordination, planning and logistical skills, as well as an ability to contribute creative yet practical solutions to problems.  The ideal candidate will be able to work effectively and independently in a key cross-functional role within Insulet Canada.

Responsibilities:

• Support of the lead management and intake process
• Performing customer outreach as required
• Liaising with clinic and field sales partners to obtain necessary documentation, managing and triaging incoming information
• Developing and maintaining necessary reporting for the Omnipod Specialist team and cross-functional partners
• Ensure the timely entry and maintenance of accurate data in the system
• Ability to be flexible handling priority activities to support the Commercial Team.
• Performs other duties as required.

Key Decision Rights:

• Data cleanliness strategy and maintenance
• Ongoing process improvements

Required Leadership/Interpersonal Skills & Behaviours:       

• Excellent verbal and written communications skills (French language an asset). 
• Excellent interpersonal, organizational skills, ability to work independently and as a member of a team.
• Ability to prioritize, actively seek input and create innovative solutions to support the Commercial Team.
• Must be able to work well in a team environment.

Required Skills and Competencies:

• Very strong computer skills to include, but not limited to: Salesforce, SAP, Word, Power Point, Visio, Excel.

Education and Experience Minimum Requirements:

• Bachelor’s Degree or equivalent experience
• Three years’ experience in field/office management role

Additional Information: 

• The position can be remote, hybrid or in-person at our Oakville, Ontario offices. The preferred location is near Toronto.
• Travel is estimated at 25% but will flex depending on business need.