Location: Portland,Oregon,United States

Senior Sales Operations Analyst

Eclypsium is looking for a Senior Sales Operations Analyst responsible for developing and recommending strategies to optimize our sales operations, gathering and analyzing data to determine the strengths and weaknesses of existing procedures, identifying areas needing improvement, developing solutions against problem areas, researching new business opportunities, and supporting sales enablement tools.

Responsibilities

• Develop and recommend strategies to optimize a company's sales operations
• Provide comprehensive sales operational support, including but not limited to quoting in SFDC/Ironclad tool, account and opportunity management
• Manage global sales forecasting and ARR/ACV reporting working directly with sales leadership
• Quickly solve sales process pain points at the moment while developing and driving long-term solutions to completion
• Identify opportunities for process optimization, process redesign, or development of new process/policies; develop operational measurements to identify business process issues and provide recommendations and solutions to business challenges 
• Analyze data from sales activities and new market opportunities to optimize pricing, discounting and team expansion decisions 
• Oversee governance of all Sales Policies across the sales team; run routine audits to verify compliance at all levels
• Assist with developing and leading training sessions as part of our new sales hire onboarding program
• Work cross-functionally with others to ensure changes to Salesforce CRM, IronClad contract management and other sales systems are consistent with business needs as the business process owner
• Build and maintain key documentation regarding our policies, sale processes, and requirements 
• Provide information and analysis essential for sales planning and strategy development. 
• Develop and distribute reporting packages to measure key productivity measures for sales & marketing.
• Responsible for monthly communication to field sales and management regarding a wide range of issues related to field operations. 
• Communicate key process information, deadlines, task definition, etc., to groups within the sales groups and other organizations
• Provide day-to-day user support for our CRM platform and manage CRM data integrity
• Manage updates to contract/agreement templates through Salesforce and Ironclad
• Train and ensure sales reps are adhering to mandatory sales processes 
• Assist the sales team with ongoing analytical, administrative, and operational tasks 
• Manage records, sales reports, sales dashboards, workflows, and sales process best practices
• Perform other duties as assigned or required 

Requirements

• The successful candidate has experience working in a global and complicated sales organization. This experience should include working with both inside and field sales organizations.
• Ability to interpret complex information and present it to various audiences in the most appropriate and user-friendly format.
• Knowledge and experience working with Salesforce.com, Ironclad, Google Drive
• Ideal candidate will have basic SFDC certifications and 5+ years of experience in working with SF administrators to optimize sales and marketing processes
• 5+ years of experience working with, supporting, and advising Sales and other cross-functional teams
• Strong communication, analysis and documentation skills
• Energetic, dedicated, and self-driven
• Ability to work independently within a team environment
• Degree in business administration with an emphasis in financial analysis

About Eclypsium

Eclypsium is a supply chain security platform that builds trust in every device by identifying, verifying and fortifying software, firmware and hardware throughout enterprise infrastructure. Eclypsium’s SaaS platform does this by integrating the bill of materials from suppliers and continuously monitoring to independently assess risk of each critical asset from chip to cloud, throughout the life cycle, and across enterprise ecosystems. Protecting Fortune 100 enterprises and federal agencies, Eclypsium has been named a Gartner Cool Vendor in Security Operations and Threat Intelligence. A TAG Cyber Distinguished Vendor, one of the World’