Registered Nurse

Company Description

Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast.

Job ID: PC_00021779-6262026

Job Description

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

The Registered Nurse functions as a primary liaison between patient and physician, via phone or in person. Under general supervision, the Registered Nurse implements the entire nursing process to include assessment, diagnosis, planning, implementation, and evaluation for an assigned group of patients and provides quality patient care that is efficient, effective and evidence based. The Registered Nurse collaborates with the clinician and staff in the delivery of patient care.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by Stanford Children’s Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children’s Health policies, licensure and health screenings.

• Independently, provides general education and nursing care to patients via telephone or in person. Responds to and resolves patient/family questions and needs.

• Triages and schedules patients as appropriate, ensuring appointment preferences are given to patients in emergency situations.

• Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Accurately documents all patient encounter, phone triage, test results and office visits.

• Observes and/or records and reports patient’s condition and reaction to drugs and treatments to clinicians.

• Acts as a liaison, coordinates, and integrates service for patients by continually collaborating with physician(s).

• Communicates the appropriate referral choice to community physician(s).

• Coordinates and integrates services within the clinic by continually collaborating with physician(s).

• Develops Facilitative relationships with office staff regarding both patient appointment scheduling and clinical information.

• Performs peer to peer review and obtains insurance prior authorization as needed.

• Processes requests for prescription refills according to established practice.

• Mentors new staff to ensure proper clinical training and processes is followed.

• Maintains patient confidentiality.

• Adheres to infection control/safety guidelines.

• Assists in preparing forms and managing prior authorizations throughout the shift, completing incoming work by the end of the shift.

• Epic environment: Assists providers with their in-baskets and open charts; monitors other MD and RN in-baskets when assigned.

• Other duties as assigned based on location and Specialty assigned. Works on special projects as needed.

Back Office Duties:

• Prepares