Head of Revenue Cycle

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. To enable this, Wolt develops a wide range of technologies from local commerce platform to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 27 countries today, 23 of which are with the Wolt product and brand. 

So, why work at Wolt?
At Wolt, we’re about getting things done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Are you an experienced accounting professional, with the real passion for delivering exceptional service in a collaborative team? Does designing, developing and managing revenue cycle reporting processes in a global tech organization sound like your ideal next opportunity? If so, then please read on!

Role Background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. We’ve grown significantly in the last three years, expanding our operations from just four countries across the Nordics, to 23 countries across Europe and Asia today.

Our Finance team has played a key role in this journey - supporting our global operations from their central Helsinki hub has been no easy feat, but this group of dedicated and motivated professionals have made it seem effortless!

As we continue to scale, we’re now looking for an experienced Head of Revenue Cycle to take our processes and ways of working to the next level. This role gives you the opportunity to truly develop our end to end revenue cycle processes further to support the journey of the rocketship. You master various finance processes and find it natural to challenge the current way of working to set the bar high. As the process owner you work in close cooperation with various stakeholders, establishing and communicating a vision for revenue cycle processes across the organization. Leading and growing people's competencies inspires you. Working in a flat organization, you are not afraid of being hands-on in lots of varied duties.

The role is based in Finland, and you will be working out of our HQ in the central part of Helsinki.

What makes the Finance team so special is our ‘service first’ approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently.

Everybody is accountable for their own workload and takes pride in being meticulous and precise. We also enjoy learning and developing as we go - it’s important that you share this approach! :)

What You’ll Be Doing

• Be the owner of Revenue Cycle processes across Wolt
• Develop, optimize and standardize existing processes, establish clear procedures and guidelines, map exceptions and gaps
• Design and implement SLAs and KPIs to monitor and develop the processes
• Ensure business changes are reflected in the processes in timely manner
• Manage collaboration with internal and external stakeholders
• Develop and monitor internal controls 
• Provide leadership and oversee management of Revenue Cycle finance teams across the organization
• Drive and create a culture of continuous improvement and innovation

Qualifications

• Extensive experience and proven track record in developing finance end to end processes in relevant environments.
• Experience in leading and managing global teams.
• Comfortable with taking broad professional ownership and having experience to h