About MSF USA | Doctors Without Borders

 

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.    MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.  

ROLE OVERVIEW
The Principal and Major Gifts Intern supports the Principal and Major Gifts team by assisting with the operational work that enables major gift fundraising. The intern will learn how a large humanitarian nonprofit manages major donor engagement, including moves management, reporting, and coordination across teams. They will also have opportunities to learn about MSF’s medical humanitarian work in more than 70 countries. This internship is well-suited for someone exploring a career in major gifts fundraising, donor relations, or advancement operations. The role involves regular CRM/database use, data cleaning and analysis to support the team in cultivating, soliciting, and stewarding principal and major donors.

DEPARTMENT ACCOUNTABILITIES  
Prospecting
Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.

Donor Cultivation, Engagement and Management
Build trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.

Fundraising
Secure reliable, sustainable and efficient resources in alignment with MSF-USA commitments.

Brand Positioning
Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.

Best-in-Class Fundraising Systems and Capabilities
Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors. 
Develop brand positioning based on the brand strategy and implement brand plans. 

ROLES SPECIFIC OUTCOMES

Data Management 
Manage aspects of the data management system with supervision. This includes being responsible for developing or operating basic elements of the data management systems to deliver prescribed outcomes.

Project Management 
Deliver small-scale projects while working within an established program management plan.

Administration
Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.

Information and Business Advice
Respond to queries from internal or external donors or suppliers by providing information, referring more complex issues to others.

Customer Relationship Management (CRM) Data 
Enter relevant information into the CRM system after each contact to ensure that the organization has quality data to enable effective customer retention and business development activities.

COMPLEXITY AND PROBLEM-SOLVING SKILLS

•    Communicates effectively via email, telephone, and mail with prospects, donors, and MSF staff members to maintain and strengthen relationships.
•    Demonstrates ability to understand and address donor explicit needs and/or unforeseen challenges.
•    Demonstrates ability to understand, execute, manage, and problem-solve technical data processes and needs.

BEHAVIORAL COMPETENCIES 
THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.

People Focus
Builds strong relationships and deliver