Parking Valet Lead

Position Summary:

The Parking Valet Lead oversees daily valet operations, ensuring exceptional customer service, efficient vehicle handling, and smooth coordination among valet staff. This role requires leadership, attention to detail, and the ability to manage a fast-paced environment while maintaining safety and professionalism.

Pay:  $24.00 an hour

The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

SHIFT: Monday - Friday 8am - 5pm

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits | Front Line Team Members (English)

ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (Español)

 

Key Responsibilities:

• Supervise valet attendants and assign tasks to ensure optimal coverage and efficiency.
• Greet guests warmly and professionally, ensuring a positive first and last impression.
• Monitor vehicle flow and parking logistics to prevent congestion and delays.
• Train new valet staff on procedures, customer service standards, and safety protocols.
• Handle customer inquiries, complaints, and special requests with professionalism.
• Maintain accurate records of vehicle keys, tickets, and parking logs.
• Inspect vehicles for damage before and after parking; report any incidents promptly.
• Ensure compliance with company policies, safety regulations, and local laws.
• Communicate effectively with hotel, restaurant, or facility management as needed.
• Perform valet duties when necessary, including parking and retrieving vehicles.

Qualifications:

• High school diploma or equivalent required.
• Minimum 1–2 years of valet or customer service experience; leadership experience preferred.
• Valid driver’s license with a clean driving record.
• Ability to drive manual and automatic transmission vehicles.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Professional appearance and demeanor.
• Ability to stand and walk for extended periods and work outdoors in various weather conditions.

Preferred Skills:

• Bilingual (English/Spanish) is a plus.
• Experience with valet management software or systems.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-