Customer Service Support
Teledyne TechnologiesAbout the role
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Teledyne Reynolds (a business unit of Teledyne Defense Electronics, LLC) has over 60 years of heritage supplying the highest quality, high voltage interconnect solutions to the most demanding of applications in the Military/Defense, High-end Industrial, Medical, Energy and Space industries.
We are looking for a dynamic individual to join our team!
We are truly Everywhereyoulook
Position Summary and Responsibilities:
Ability to read and interpret basic customer and Teledyne drawings, specifications, and request for proposal/pricing.
Responds to customer inquiries regarding price and product literature requests.
Processes customer orders/changes according to established department policies and procedures.
May recommend price adjustments based on Company/customer relationship.
Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer.
Assists in resolving production scheduling, shipping, or invoicing issues to ensure delivery by specified dates.
At time, directly interface with customers to obtain input, provide status, or to present quotations.
Generate written quotations, enter orders, and maintain price tables
Extract data from an ERP system and perform advanced data management and reporting including use of pivot tables and filtering.
Provide timely and accurate support to others in the sales department as requested to maximize sales revenue
Qualifications:
Bachelor's Degree in a related field; combination of education and experience acceptable
Minimum 1 year Sales or Customer Service experience preferred but not required
Excellent oral and written communication skills
Proficient in MS Office required
Ability to understand mathematical concepts such as percentages and basic algebra
May work in excess of 40 hours weekly (as required)
Some travel may be required
In our efforts to maintain a safe and drug-free workplace, Teledyne Reynolds requires that candidates complete a satisfactory background check and pass a drug screen prior to employment.
Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees).
Salary Range:
$41,800.00-$55,880.000Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
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