Revenue Operations Manager

About Keyfactor 

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! 

Title: Revenue Operations Manager

Location: United States; Remote 

Experience: Mid-Senior Level

Job Function: Business Transformation

Employment Type: Full Time 

Industry: Computer and Network Security 

Job Summary 

At Keyfactor, RevOps is not just an operational partner— we’re driving real growth by uniting every team around data-driven strategies and empowering our organization to execute flawlessly.  

The Revenue Operations Manager will play a key role in our growth. They will be a strategic and hands-on leader responsible for managing, optimizing, and continuously evolving our go-to-market (GTM) engine. They will not only partner with GTM teams but collaborate closely with nearly every function—from Product Management to Finance and beyond—to ensure the GTM engine is aligned with business objectives and scalable across the enterprise. They will lead initiatives from problem identification through to solution design, implementation, and ongoing support, ensuring a seamless experience for every end user. 

Applicants must hold US citizenship or US permanent resident status.

Job Responsibilities 

End-to-End Project Leadership: 

• Drive the complete lifecycle of RevOps initiatives—from identifying challenges, aligning them to business objectives, designing innovative solutions, building and testing systems, to launching and enabling end users—ensuring smooth adoption and continuous improvement. 

Strategic Process Optimization: 

• Own and refine GTM processes and systems to align with evolving business objectives, ensuring efficiency, scalability, and accuracy in revenue reporting and forecasting. 

Cross-Functional Collaboration: 

• Work directly with end users and partner with systems experts, sales enablement, analysts, and various business units to tailor GTM processes and systems that meet the diverse needs across the company. 

Performance Monitoring & Issue Resolution: 

• Oversee GTM performance metrics, proactively troubleshoot complex challenges, and resolve escalated issues, maintaining data integrity for actionable insights. 

Adoption of Best Practices: 

• Champion best practices by developing comprehensive training programs and documentation,