Senior Admissions Representative

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

The South University 125-year story—past, present, and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home.

What's next for you is the first priority for us!

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:
*Medical
*Dental
*Vision
FSA/HSA
Tuition Assistant Program
Long/Short Term Disability
Life Insurance
Employee Assistance Program
401K Match
Paid Time Off
12 Paid Holidays
* includes domestic partner coverage


SUMMARY:
Under supervision from the Director of Admissions, the Sr. Admissions Representative is responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. As needed, the Sr. AR will work with/train new ARs for their first 6months. Trainings will be focused on processes and appropriate student communication strategies. Must be flexible with extended hours and days of work, when necessary, to meet the needs of partners and the campus.

Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.

KEY JOB ELEMENTS:
1. Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.
2. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
3. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.
4. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.
5. Accurately forecast projected new students on a periodic basis for admissions leadership.
6. Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.
7. Assist other personnel and departments with data collection and problem solving.
8. Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.
9. Coach new Admissions Representatives during their first 6 months in position. This is to include admissions processing, Creatio (CRM) fundamentals, outreach and data base strategies. The training will be a combination of structured trainings, shadowing, observations/guidance and follow up.
10. Act as team lead in the absence of Director of Admissions. This will include leading team meeting/huddles, maintaining appropriate coverage for incoming call transfers and campus appointments.
11. Other duties as assigned.

JOB REQUIREMENTS:
• Bachelor’s Degree preferably in a business or sales related discipline.
• Minimum of 2 years admissions advising and/or management experience is required.
• 1-year experience as an Admissions Representative with South University.
• Proven experience in meeting/exceeding sales goals.