Product Definition Analyst Nexwave

Job Title

Product Definition Analyst Nexwave

Within Nexwave, The Amadeus business Incubator, we identify, incubate and grow the next generation of travel businesses to shape the travel experience today and tomorrow
 
If, like us, you think that Travel is much more than searching , booking and packing a bag, and would like to deliver to Travelers a truly delighting and end-to-end great experience,  join us for this exciting opportunity !
 
At Traveler servicing solutions, we develop B2B solutions (APIs, Mobile app, WhatsApp…) that help our clients create better traveler experiences, to increase their customer lifetime value and build loyalty.     
 
In order to shape the future of travel and unleash the power of data, Amadeus is incubating new Platform businesses: Traveler Centric Platform, Amadeus Hey! and Check My Trip.
With TCP, we create a virtuous circle of innovation by enabling the Travel Industry to collaborate thanks to data sharing around a common mission that is to serve the traveler better to create magical travel experiences. 
With HEY and CMT, we assist travelers throughout their journeys by sending them notifications to their favorite channels (Messenger, WhatsApp, Mobile Apps, Website) and bookable service opportunities. This is performed both in B2B via the “Amadeus Hey!” API and in B2C via the Check My trip applications.
 
You love new challenges, never give give-up, always trying to do your best, comfortable in an environment with uncertainties, and you want to feel the impact of your work to shape a new a product: Happy to hear from you !

Your Common accountabilities:

- Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.​
- Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.​
- Works independently within plan dictated by manager, with some guidance on most complex situations.

Specific accountabilities:

Assess requirements
* Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
* Analyze business requirements submitted by Product Management.
* Consolidate and articulate business needs into new product concepts or upgrades
* Size specification and validation work.
* Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on

Carry out functional design
* Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
* Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation
* Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
* Ensure traceability of tests with specifications
* Ensure production integrity by investigating, validating and prioritizing reported incidents.

Manage relations with key stakeholders
* Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
* Interface with the customer during requirements understanding, functional specification, testing and implementation phases.

Contribute to product promotion
* Support the product features definition (scoping) and contribute to RFP/RFI for the product.
* Share content for product documentation, sales tools and collateral.
* Give presentations, demos and familiarization sessions to customers and customer-facing teams
* Participate to the preparation of key events, guaranteeing the success of product launch and follow up

Participate to team events
* Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments...

Our ideal candidate

- you have at least 5 years of experience in business analysis

- development experience would be a plus

- experience in a start-up is a plus

* Personal Skills

• Willingness to learn about the ticketing business

• Autonomy and sense of initiative

• Team spirit

• Taste for challenges

• Good communication skills

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless